At a Glance
- Tasks: Lead office operations and administrative services while supporting executive activities.
- Company: Dynamic company with a focus on collaboration and efficiency.
- Benefits: Part-time hours, flexible schedule, and opportunities for professional growth.
- Other info: Join a sustainability committee and contribute to a positive work environment.
- Why this job: Make a real impact by improving business processes and supporting leadership.
- Qualifications: Strong organisational skills and ability to manage multiple tasks effectively.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a Business Support Manager to oversee the delivery of office operations and administrative services. Leading the administrative function, managing facilities, suppliers, and business support processes, the Business Support Manager also supports the Executive and Board activities to ensure a professional and efficient working environment.
The opportunity
You will manage the administration departments in the UK, USA, and Germany, and coordinate admin tasks across affiliates where appropriate. Develop and maintain standard operating procedures (SOPs) for all core admin and office processes to reduce dependency on individuals.
Key responsibilities
- Own and continuously improve scalable business support processes to support planned headcount growth.
- Identify and implement (with IT Support) process automation and standardisation to reduce manual effort as headcount and transaction volumes increase.
- Maintain consistent document management and record retention across regions.
- Support the CFO in maintaining governance, internal controls and compliance as organisational complexity increases.
- Support preparation for external audits, certifications or client assurance requests in relation to business support role.
- Regularly review and update the Business Continuity Plan (office, not IT disaster recovery, etc.).
- Maintain oversight of operational risks (facilities, vendors, continuity, etc.) and flank issues proactively.
- Coordinate all administrative aspects of Board Meetings, including scheduling and attendee management, preparing agendas, taking minutes, and supporting directors and non‑executive directors as required.
- Also prepare agendas and distribute minutes for company meetings, e.g., All Hands.
- Manage group company insurance policies to ensure coverage and timely renewal.
- Manage facilities operations and head office budget, including invoice approvals and cost control.
- Oversee FACOP/HO vendor management, ensuring contracts are current and renewed as needed, and support the implementation of new vendor agreements.
- Manage fire safety requirements, including extinguisher inspections, internal walk‑rounds, and ensuring external fire risk assessments are complete.
- Actively contribute as a member of the sustainability committee.
- Cover and/or direct medical information calls as appropriate.
- Provide administrative and operational support across the Executive and wider administration teams, including cover for key activities (meeting coordination, onboarding) and delivery of ad‑hoc tasks and projects as required.
About you
- Ability to prioritise and manage multiple tasks with attention to detail and adaptability.
- Ability to lead and coordinate activities across teams, supporting delivery and maintaining standards.
- Strong collaboration skills to build trust and positive relationships across teams.
- Good communication skills, with the ability to engage with colleagues, senior leadership, and external stakeholders.
- Demonstrate and operate in line with the behaviours outlined in the Behavioural Competency Framework at the required level.
- Proactive approach to problem‑solving and identifying improvements.
- High level of accuracy and attention to detail in all work.
- Ability to adapt to changing priorities and business needs.
- Maintains professionalism, discretion, and confidence at all times.
- Eligible to work in the UK; fluent in English.
Business Support Manager employer: DLRC Regulatory Consultancy
As a Business Support Manager at our UK office, you will thrive in a dynamic and supportive work environment that prioritises employee growth and collaboration. We offer flexible part-time hours, a commitment to sustainability, and opportunities for professional development across international teams, ensuring that your contributions are valued and impactful. Join us to be part of a culture that fosters innovation and excellence while maintaining a strong focus on operational efficiency and governance.
Contact Detail:
DLRC Regulatory Consultancy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially in areas like process improvement and team collaboration.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable with common questions. Focus on showcasing your problem-solving skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Manager role. Highlight your experience in managing office operations and administrative services, as well as any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your ability to lead teams, manage multiple tasks, and improve business support processes. Don't forget to mention your proactive approach!
Showcase Your Collaboration Skills:In both your CV and cover letter, emphasise your strong collaboration skills. We want to see how you've built trust and positive relationships across teams in your previous roles. Give us examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and for you to stay updated on your status!
How to prepare for a job interview at DLRC Regulatory Consultancy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Manager. Familiarise yourself with the key tasks mentioned in the job description, like managing facilities and supporting executive activities. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role involves managing multiple tasks and prioritising effectively, be ready to share examples from your past experiences where you've successfully juggled various responsibilities. Highlight any specific tools or methods you used to stay organised and efficient.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as coordinating Board Meetings or managing vendor contracts. Think through potential scenarios and prepare structured responses that showcase your problem-solving abilities and proactive approach.
✨Demonstrate Strong Communication Skills
As a Business Support Manager, you'll need to engage with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider preparing a few questions to ask the interviewers about their communication styles or team dynamics to show your interest in collaboration.
