Contracts Manager Reporting To:
Roofing Director We are looking for an experienced and commercially focused
Contracts Manager
to take ownership of the successful delivery of client contracts, ensuring projects are delivered safely, to a high standard, on programme and within budget. This is a key operational role, acting as the
main point of contact for clients
and providing leadership to Site Managers, Project Managers, TLOs, operatives, subcontractors and other stakeholders. Key Responsibilities: Take overall responsibility for the effective management and delivery of client contracts, ensuring agreed KPIs, quality standards, programmes and contractual requirements are achieved. Build and maintain strong, professional relationships with clients, residents, subcontractors and other key stakeholders. Lead and support operational teams, ensuring resources, labour and subcontractors are effectively planned and managed. Monitor contract performance, costs, risks and opportunities, taking corrective action where required. Work closely with the Commercial Manager and wider commercial team to ensure contracts are delivered profitably and contractual entitlements are protected. Ensure all works are delivered in accordance with health and safety, quality and environmental requirements, maintaining a strong
zero-tolerance approach to health and safety . Develop programmes of work, resource plans and operational reports, providing clear performance information to senior management. Lead client and operational performance meetings and ensure actions are effectively communicated and followed through. Identify opportunities for continuous improvement, innovation and business development. Coach and develop team members, promoting accountability, collaboration and high performance. Ensure the team consistently delivers on commitments made to clients and maintains a strong focus on customer and resident satisfaction.
About You We are looking for someone with strong experience in
contract or operational management , ideally within a construction, housing, maintenance, facilities or related environment. You will be: Commercially aware, with experience managing budgets, costs and contract performance. An excellent communicator and relationship builder with strong client-facing skills. A confident leader who can motivate, coach and develop teams. Highly organised, able to manage competing priorities and make effective decisions under pressure. Proactive in identifying risks, opportunities and improvements. Committed to high standards of health and safety, quality and customer service. Comfortable working collaboratively with commercial, operational and senior management teams.
What We Offer: Salary: £50,000 Holidays: 25 days plus statutory
Contracts Manager - Roofing in London employer: DLP Northern Services
Join a dynamic and growing organisation as a Contracts Manager in the roofing sector, where you will play a pivotal role in delivering high-quality projects while fostering strong relationships with clients and stakeholders. Our company prides itself on a collaborative work culture that encourages professional development and innovation, offering competitive salaries, generous holiday allowances, and a supportive team environment. With a strong commitment to health and safety, we provide our employees with the tools and resources needed to excel in their roles and make a meaningful impact.
