At a Glance
- Tasks: Lead operations and partnerships for a global payments company in emerging markets.
- Company: Join dLocal, a dynamic fintech company transforming payment processing.
- Benefits: Enjoy flexible schedules, social budgets, and opportunities for international collaboration.
- Other info: Be part of a global team that values creativity and adaptability.
- Why this job: Make a real impact in the fast-paced fintech industry while working with diverse teams.
- Qualifications: Strong leadership skills and experience in cross-border payments required.
The predicted salary is between 90000 - 110000 £ per year.
Why should you join d Local?
d Local enables the biggest companies in the world to collect payments in 40 countries in emerging markets.
Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly.
As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
Why should you join d Local?
d Local enables the biggest companies in the world to collect payments in 40 countries in emerging markets.
Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly.
As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen.
Being a part of d Local means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives.
We are builders, we never run from a challenge, we are customer‑centric, and if this sounds like you, we know you will thrive in our team.
Oversee d Local's strategy and partnerships operations in the EMEA region; in order to enable local payments processing for international merchants.
Preferably based in Cape Town, South Africa; Lagos, Nigeria; Nairobi, Kenya.
What will I be doing?
• Strategic Leadership & Business Development
- Collaborate with senior leadership to develop and implement country strategies aligned with organizational goals.
- Drive business development by identifying new merchant opportunities, optimizing pricing and costs, integrating local payment methods, and closing strategic deals with partners.
- Represent the company in public affairs, regulatory discussions, chambers of commerce, business associations, and industry events to strengthen market presence.
- Maintain personal networks, participate in professional organizations, and attend conferences and industry events.
- Promote relationships with members of the media and key influencers to consolidate d Local’s reputation in the market.
• Partnerships & Commercial Execution
- Negotiate and execute commercial partnerships and agreements to improve operational capabilities for various payment alternatives.
- Work with internal teams (Operations, Product, Technology) to build and implement roadmaps for partnership integration and analyze performance results to optimize operations.
- Work closely with merchants and the commercial team, focusing on the development of key products.
• Regulatory & Compliance Oversight
- Stay informed about local regulations and compliance requirements, providing effective advice to internal teams and identifying potential risks for new products.
- Liaise with regulatory and statutory bodies to ensure adherence to legal requirements and obligations, including AML/KYC policies and licensing.
- Stay on top of local regulatory/licensing requirements and how they impact our business.
- Stay on top of local regulations and engage with regulators when necessary.
- Contact local lawyers, accountants, and tax experts to ensure the operation complies with all legal and financial requirements.
• Operational Excellence & P&L Management
- Oversee daily operations across all products, ensuring smooth execution of global and local initiatives
- Support Country Managers and stakeholders across the organization to ensure the delivery of regional corporate targets, such as revenue, volume, costs, compliance, etc.
- Closely lead and manage the operations team for overall operational excellence.
- Improve operational capabilities for different payment methods.
- Manage operational costs, improve conversion rates, and enhance processing efficiency.
- Take ownership of the country’s P&L, seeking improvements, ensuring forecast accuracy, and driving initiatives with measurable impact.
- Analyzing performance results and optimizing accordingly.
- Develop emergency response plans for system outages, compliance challenges, or banking disruptions.
• Stakeholder & Relationship Management
- Build and maintain relationships with stakeholders in the payment ecosystem, including acquirers, processors, banks, and regulators.
- Provide local knowledge and expertise on financial, payments, and fintech regulations, and support Treasury in analyzing performance results and optimizing accordingly.
What skills do I need?
- Strong Cross-Cultural Leadership skills Proven experience in cross- border payments payments or other financial systems all over EMEA
- Proven success partnering and working cross-functionally to make things happen
- Significant experience negotiating and executing contracts and agreements
- Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world
- Established relevant business network
- Someone willing and able to take smart risks based on solid strategy and deep partnership understanding
- People manager with strong skills to develop teams
- Curious profile, strategic thinker, effective decision making skills and positive attitude
- Adaptability and growth mindset
- Thorough knowledge of the whole EMEA region
- Technical knowledge will be considered a plus
- Commitment to compliance and understanding of the regulatory environment in EMEA
What do we offer?
Besides the tailored benefits we have for each country, d Local will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- d
Local Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Flexibility in how you work
We focus on impact and productivity over fixed hours.
This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us.
We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin and Youtube for more about d Local!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
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Vice President, Operations - Africa in London employer: dLocal
At dLocal, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture, where flexibility and performance drive our success. As a Legal Counsel, you will join a diverse team of over 1000 professionals from more than 30 nationalities, working in the dynamic fintech industry, with ample opportunities for personal and professional growth. Our unique benefits, such as flexible schedules, a social budget for team bonding, and the chance to work remotely from anywhere in the world, make dLocal an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President, Operations - Africa in London
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like dLocal.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like dLocal.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Vice President, Operations - Africa in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to dLocal.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of dLocal. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at dLocal
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with dLocal, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at dLocal, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for dLocal could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at dLocal as they’re likely seeking a candidate who can enhance their workplace culture.
