At a Glance
- Tasks: Manage global client accounts and drive revenue growth through upselling and cross-selling.
- Company: Join dLocal, a leading fintech enabling payments in 40 emerging markets.
- Benefits: Remote work, flexible schedules, learning opportunities, and social budget for team bonding.
- Why this job: Be part of a diverse team impacting millions while developing your international career.
- Qualifications: 5+ years in B2B sales or account management, excellent relationship-building skills.
- Other info: Dynamic environment with opportunities for travel and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. You'll play a key role in driving revenue growth by upselling and cross-selling to existing clients.
What will I be doing?
- Manage and grow a portfolio of strategic client accounts across global markets.
- Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
- Identify opportunities to upsell and cross-sell additional products and services to existing clients.
- Collaborate with internal teams to ensure the successful delivery of our solutions.
- Serve as a regional expert, providing insights to support the broader sales and account management strategy.
- Represent the company at industry events, conferences, and through professional networking.
- Contribute to the development and implementation of growth-oriented operational strategies.
What skills do I need?
- 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
- Demonstrated success in upselling and cross-selling within enterprise accounts.
- Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders.
- Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
- A well-established business network and experience developing strategic partnerships.
- Willingness to take smart risks backed by deep customer understanding and solid strategy.
- Fluency in English is required (other languages are a plus).
- Ability and willingness to travel internationally.
What do we offer?
- Remote work: work from anywhere or one of our offices around the globe!
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We've got your back!
What happens after you apply? Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
Senior Account Manager - EMEA in London employer: dLocal
Contact Detail:
dLocal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - EMEA in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your personality in interviews! Don’t just stick to the script; let your passion for account management shine through. We want to see how you can bring value to our team.
✨Tip Number 3
Research, research, research! Know dLocal inside out before your interview. Understanding our mission and values will help you tailor your answers and show us you’re a great fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll get updates directly from our Talent Acquisition team throughout the process.
We think you need these skills to ace Senior Account Manager - EMEA in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Account Manager role. Highlight your B2B sales experience and any success in upselling or cross-selling, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've built strong client relationships and driven revenue growth in previous roles.
Showcase Your Communication Skills: Since this role involves working with senior stakeholders, make sure your application demonstrates your excellent communication and negotiation skills. We want to see how you can effectively convey ideas and solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at dLocal
✨Know Your Clients
Before the interview, research dLocal's key clients and their industries. Understanding their needs and challenges will help you demonstrate how your experience aligns with the company's goals and how you can add value to their client relationships.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully upsold or cross-sold in previous roles. Use metrics to quantify your achievements, as this will illustrate your ability to drive revenue growth and build strong partnerships effectively.
✨Demonstrate Relationship-Building Skills
Be ready to discuss your approach to building long-term relationships with clients. Highlight your communication and negotiation skills, especially when dealing with senior stakeholders, as these are crucial for a Senior Account Manager role.
✨Ask Insightful Questions
Prepare thoughtful questions about dLocal's strategies for entering new markets or enhancing client relationships. This shows your genuine interest in the company and helps you assess if it's the right fit for you.