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- Tasks: Lead a dynamic team to transform DLL's commercial strategies and processes.
- Company: DLL is a multinational company focused on innovative financial solutions.
- Benefits: Enjoy flexible hours, health programs, and career development opportunities.
- Other info: Work remotely from various countries; applications close August 24th.
- Why this job: Be part of a transformative journey that impacts global sales performance.
- Qualifications: University degree with 5+ years in commercial roles and leadership experience required.
The predicted salary is between 64000 - 96000 ÂŁ per year.
Join to apply for the Head of Commercial Transformation role at DLL
Join to apply for the Head of Commercial Transformation role at DLL
The Head of Commercial Transformation is a key leadership position reporting directly to the Head of Commercial Effectiveness & Transformation (CET) and will be part of the CET Management Team. In alignment with the CCO Strategy as reflected from the DLL Strategy, CET enables the commercial ambitions of DLL; maximizing the go-to-market speed, effectiveness, and efficiency of our Markets and Global Business Units (GBUs). CET is a newly formed department within the CCO domain that is envisioned to be transformative for commercial people, processes, tools, planning, and insights; and YOU get to be part of this exciting journey!
Your mission is to develop and lead a team in defining and delivering a forward-thinking way of working in our commercial organization through the evolution of sales, process, tools, training and the embedding of behaviors and change management to ensure results. This role is critical to driving sales performance and implementing effective sales enablement strategies to achieve our business targets and objectives. Focus areas include attraction, development, and retention of top commercial talents, delivery of top-class tailored sales training programs, implementation of DLL’s behavior change management framework for commercial members, fostering of commercial member well-being, sales process improvement, and a plan to transition the commercial organization in response to a shift towards a digital enabled business model as well as external and internal business model changes.
This role is global and can be based in UK, Germany, Netherlands, Belgium, Italy, Spain, US or Canada.You will be leading an international team of professionals that will help you define and implement the commercial member strategy of DLL. Collaboration is the way we can achieve our goals and ambitions.
Find out more here about how you can unleash your full potential at DLL
Day To Day
- Oversee and manage the Commercial Transformation team centered on a dynamic and change-oriented working environment
- Ensure that strategic vision and roadmap are implemented with clear and visible business impact
- Work closely and meet regularly with GBU, and Market, leaders, Group HR, Finance, Operations and other transformation teams to ensure alignment to country and industry nuances, support of DLL financial goals, operational efficiency as well to help shape the overall DLL member strategy
- Support members of the CET Management Team in their own strategic initiatives that may involve the commercial member scope of CET. For example, in ad-hoc/ one-time commercial member training and behavior change management.
- Work in close cooperation with HR Business Partners to enhance the sales performance management framework to include regular performance reviews, coaching, and feedback to drive individual, team, country & regional sales productivity. Monitor and evaluate sales performance against targets, identify areas for improvement, and take corrective actions as necessary.
- Assess, collaborate and redesign ways of working in customer facing areas to identify waste, improve efficiency and deliver better customer results.
- Partner with Commercial Teams to drive the implementation and adoption of best practices in sales processes, methodologies, and tools to enhance sales effectiveness and efficiency.
- Partner with Chief Technology Officer (and team) on the design, roadmap, deployment and utilization of CRM
- To ensure accountability and transparency, provide regular strategic updates on commercial member development within CET and across all GBUs and Markets
- Defining, redefining, and pivoting, if necessary, strategic initiatives of the team
- Develop team members to excel in their roles and contribute to ensuring their own well-being
All members enjoy
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Career development opportunities: online learning, member development programs.
Click this link for an overview of all the benefits in your region.
“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect”
Essentials
- University-level degree, MSc or MBA preferred
- Min 5 years of experience in a pure Commercial function is essential. A strong understanding of the commercial role and environment is required to understand the needs and pain points of a sales member
- Min 5 years of leadership positions (in a management team preferred) managing, leading, and developing a multi-disciplinary, multi-cultural, and international team
- Have demonstrated in previous roles clear and high business value deliverables that benefit sales members in a global context
- Strong sense of strategic planning, thinking, and implementation
- Experience in application of knowledge on effective behavior change frameworks and proven methodologies (not just pure theoretical) demonstrated by clear cases and strong results
- Ability to deal with adversity and resistance to change
- Knowledge of industry insights and trends impacting commercial members
- Understanding of cultural differences and impact on global member initiatives
- Strong communication skills in all levels (pitching clear strategy and plans to Executive Board or CCO MT as well as inspiring entire sales force across all GBUs on all sales initiatives)
- Knowledge of Financial and professional Services
- Able to navigate and build relationships with a diverse audience of stakeholders especially in an international matrix organizational setting
- Strong experience in coaching and mentoring
- Experience in organizational design, sales enablement, or transformation preferred
- Change Management experience
- Process Improvement and/or Agile certifications
- Fluent in English, other languages beneficial
These requirements are indicative of the profile that we are looking for. If you feel you are not meeting the requirements but do think you could rock this position: please do apply.
Choose wellbeing
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.
Our Four Wellbeing Categories Are As Follows
- Connection – Build meaningful connections with other DLL members
- Health – Manage mental, emotional and physical health
- Finance – Provide learning opportunities to help members achieve personal financial health
- Lifestyle – Maintain balance between work and life priorities
These are the things that matter to our members and the wellbeing of our members matters to DLL.
Settling in
At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.
But for all of our differences, we share one thing in common: each of us are members of DLL.
Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.
Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.
We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.
Good To Know
- Deadline for application: August 24th (Due to high volume of applications this requisition may close prior to posted close date)
- The selection process may involve an assessment.
- Applications via email will not be reviewed. Please apply online via our career website.
- DLL’s referral program applies
- For more information, you can contact Ben Sumbler, Talent acquisition partner via
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
Seniority level
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Seniority level
Executive
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Head of Commercial Transformation employer: DLL
Contact Detail:
DLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial Transformation
✨Tip Number 1
Familiarise yourself with DLL's commercial strategy and recent initiatives. Understanding their goals will help you align your experience and ideas with their vision during discussions.
✨Tip Number 2
Network with current or former employees of DLL, especially those in leadership roles. They can provide valuable insights into the company culture and expectations for the Head of Commercial Transformation role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led transformation initiatives in previous roles. Highlight your experience in change management and sales enablement to demonstrate your fit for the position.
✨Tip Number 4
Stay updated on industry trends and challenges that impact commercial functions. Being knowledgeable about these topics will allow you to engage in meaningful conversations and showcase your strategic thinking.
We think you need these skills to ace Head of Commercial Transformation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial roles and leadership positions. Emphasise your achievements in driving sales performance and implementing effective strategies, as these are key aspects of the Head of Commercial Transformation role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for commercial transformation and how your background aligns with DLL's mission. Mention specific examples of how you've led teams through change and improved sales processes in previous roles.
Highlight Relevant Skills: Focus on skills that are crucial for this position, such as strategic planning, change management, and coaching. Provide concrete examples of how you've applied these skills to achieve results in a global context.
Showcase Cultural Awareness: Given the international nature of the role, demonstrate your understanding of cultural differences and how they impact commercial strategies. Share experiences where you've successfully navigated diverse environments or led multicultural teams.
How to prepare for a job interview at DLL
✨Understand the Role and Its Impact
Before the interview, make sure you have a solid grasp of what the Head of Commercial Transformation role entails. Familiarise yourself with DLL's commercial strategy and how this position contributes to achieving their goals. This will help you articulate your vision for the role and demonstrate your alignment with their objectives.
✨Showcase Your Leadership Experience
Given that this is a senior leadership position, be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you've successfully led teams through transformation, focusing on your approach to coaching, mentoring, and developing talent within a diverse team.
✨Demonstrate Change Management Skills
The role requires a strong understanding of change management frameworks. Be ready to share concrete examples of how you've implemented behaviour change initiatives in past roles, including the challenges faced and the outcomes achieved. This will showcase your ability to drive transformation effectively.
✨Prepare for Strategic Discussions
Expect to engage in discussions about strategic planning and implementation during the interview. Prepare to present your thoughts on industry trends affecting commercial functions and how you would adapt DLL's strategies to meet these challenges. This will illustrate your strategic thinking capabilities and industry knowledge.