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- Tasks: Support sales teams by managing contracts and ensuring customer satisfaction.
- Company: Join DLL, a global asset finance company with a vibrant culture.
- Benefits: Enjoy flexible hours, health programs, and two days for volunteering.
- Why this job: Make a real impact while building relationships and enhancing your skills.
- Qualifications: Strong attention to detail, communication skills, and experience with Excel.
- Other info: Dynamic hybrid work environment with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 ÂŁ per year.
As a Sales Support Officer, you will play a key role in supporting the UK FA&O sales teams to achieve sales targets. You’ll manage contract documentation, quoting for smaller dealerships, and ensure timely validation and activation of contracts. You’ll be a reliable point of contact for internal and external stakeholders, helping drive operational excellence and customer satisfaction.
Day to day:
- Build and maintain strong relationships with internal and external partners.
- Support the sales team by managing incoming contract documentation and telephone queries.
- Manage and monitor the sales pipeline, ensuring timely follow-up and resolution of issues, including credit referrals.
- Complete quoting activity for smaller dealerships, ensuring accuracy and alignment with sales strategy.
- Validate contracts and perform system data entry with high attention to detail.
- Liaise with internal stakeholders to resolve operational issues and ensure seamless processing.
- Maintain CRM and other systems with up-to-date and accurate information.
- Identify and signal sales opportunities to the sales team.
- Participate in relevant regulatory examinations and ensure compliance with company policies.
Measures:
- Right First Time (RFT) targets
- Pipeline and WIP time management
- Inbox and workload efficiency
- Customer and stakeholder feedback
- Accuracy and timeliness of quoting and contract validation
- Support of regional and national sales performance
All members enjoy:
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home.
Knowledge of Financial Services (FCA/TCF)
- Strong attention to detail and time management
- Experience with Excel and other Microsoft Office tools
- Excellent verbal and written communication skills
- Ability to manage inbound/outbound customer calls
- GCSE Maths or equivalent
- Experience in equipment leasing and vendor finance
- Proactive mindset and ability to take ownership
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.
Good to know:
- Deadline for application: (Due to high volume of applications this requisition may close prior to posted close date)
- The selection process may involve an assessment
- Applications via email will not be reviewed. Please apply online via our career website
- DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted.
- Hiring subject to successful completion of a background check.
- DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments.
About Us
DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies.
Join our community of over 6,000 members from 75 nationalities! At DLL, our unique culture — shaped by our values and behaviours that define us — is at the heart of everything we do. We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas.
At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive. You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.
Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL means joining a company that consistently scores higher than the industry average in Employee Engagement surveys.
Sales Support Officer in Watford employer: DLL Group
Contact Detail:
DLL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Officer in Watford
✨Tip Number 1
Network like a pro! Reach out to current employees at DLL on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. Building connections can give you insider info that could set you apart!
✨Tip Number 2
Prepare for the interview by practising common questions related to sales support roles. Think about how your skills align with the job description, especially around managing contracts and customer queries. We want to see you shine!
✨Tip Number 3
Show off your attention to detail! During interviews, share specific examples of how you've successfully managed documentation or resolved issues in the past. This will demonstrate your fit for the role and your proactive mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at DLL. Let’s get you on board!
We think you need these skills to ace Sales Support Officer in Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Officer role. Highlight your experience with contract management and customer service, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Show Off Your Attention to Detail: Since this role requires high accuracy in quoting and contract validation, be sure to showcase your attention to detail in your application. Use specific examples from your past experiences where you’ve demonstrated this skill. We love candidates who take pride in their work!
Communicate Clearly: Excellent verbal and written communication skills are a must for this position. When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points come across effectively!
Apply Through Our Website: Don’t forget to submit your application through our career website! This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at DLL Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Officer. Familiarise yourself with contract documentation, quoting processes, and how to manage sales pipelines. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since you'll be liaising with both internal and external stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving issues or managing queries.
✨Demonstrate Attention to Detail
In this role, accuracy is key. Bring examples of how you've maintained high standards in your previous work, particularly in data entry or contract validation. You might even want to mention any tools or methods you use to ensure precision.
✨Be Ready to Discuss Your Proactive Mindset
The job requires a proactive approach to identifying sales opportunities. Think of instances where you've taken initiative in your previous roles. Be prepared to discuss how you can contribute to the sales team's success by spotting potential leads.
