At a Glance
- Tasks: Enhance and operate a cutting-edge Zero Trust network environment using Zscaler and Aruba technologies.
- Company: Join a global law firm known for innovation and exceptional service delivery.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Embrace diversity and inclusion in a dynamic, supportive work environment.
- Why this job: Drive the evolution of network services and make a real impact on user experience.
- Qualifications: Experience with Zscaler, Aruba, and strong Python scripting skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an Advanced Network Engineer to enhance and operate an enterprise Zero Trust network environment built on Zscaler (ZIA/ZPA) and Aruba (Clear Pass, switching, wireless) technologies.
With the core architecture already in place, this role focuses on
- Maximising uptime and service reliability
- Driving automation and operational efficiency
- Improving customer experience and network performance
- Building observability and self‑healing capabilities
You will be responsible for evolving the network from a functional platform into a highly resilient, intelligent, and low‑touch service.
Main duties and responsibilities
- Service Reliability & Uptime
- Own and improve network service availability across global sites
- Proactively identify and eliminate single points of failure
• Optimise
- ISP performance and failover behaviour
- Zscaler traffic paths and resilience
- LAN/WLAN stability (Aruba)
- Lead root‑cause analysis for recurring issues and implement permanent fixes
- Zscaler (ZIA/ZPA) Optimisation
- Operate and continuously improve existing ZIA/ZPA deployments
• Tune and maintain
- Access policies
- Traffic forwarding (Client Connector, Branch Connector)
- Application segmentation (ZPA)
- Improve user experience and performance through data‑driven optimisation
- Act as escalation point for complex Zscaler‑related issues
- Aruba & Clear Pass Operations
• Manage and optimise Aruba Clear Pass NAC environment
- 802.1X authentication (wired/wireless)
- Device onboarding and profiling
- Policy enforcement improvements
• Enhance reliability of
- Campus switching and wireless networks
- Office network standard builds
- Drive consistency and reduce operational complexity across locations
- Automation & Engineering Efficiency
• Reduce manual effort by developing automation using
- Python
- REST APIs (Zscaler, Aruba, Azure, monitoring tools)
• Automate
- Configuration changes
- Policy updates
- User/device onboarding workflows
- Incident response actions
- Introduce Infrastructure as Code principles where applicable
- Observability & Insight
- Design and improve end‑to‑end observability of network services
• Integrate telemetry from
- Zscaler platforms
- Aruba infrastructure
- ISP and branch connectivity
• Enhance monitoring platforms to provide
- Actionable alerts (reduce noise)
- Service‑level dashboards
- User experience visibility
- Use data to drive proactive improvements rather than reactive fixes
- Self‑Healing & Proactive Operations
• Implement self‑healing capabilities, including
- Automated failover validation
- Scripted remediation of common faults
- Event‑driven automation workflows
• Build closed‑loop processes
- Detect → Diagnose → Resolve → Validate
- Reduce MTTR and incident volumes through automation
- Customer Experience & Service Improvement
- Focus on end‑user experience as a primary success metric
• Partner with Service Desk and L2 teams to
- Improve first‑time fix rates
- Reduce escalations
- Simplify support models
- Translate technical improvements into measurable user outcomes
About You
Technical Expertise
• Strong operational experience with
- Zscaler ZIA & ZPA
- Aruba networking (Clear Pass, switching, wireless)
- Experience supporting enterprise‑scale, multi‑site networks
• Deep understanding of
- Network resilience and failover design
- Identity‑based access (802.1X, NAC)
- End‑user connectivity troubleshooting
- Automation & Development
- Proficiency in Python scripting
- Hands‑on experience with REST API integrations
- Experience improving operational efficiency through automation
• Familiarity with
- Git / version control
- Automation tooling (Desirable: Ansible, Terraform)
- Observability & Monitoring
- Strong experience with monitoring/observability tools (e. g., Zabbix, Grafana, Splunk)
- Ability to define meaningful SLIs/SLOs and alerting strategies
- Data‑driven approach to performance and reliability improvement
- Soft Skills
- Strong focus on customer experience and service quality
- Analytical, problem‑solving mindset
- Ability to simplify complex issues for non‑technical stakeholders
- Structured, documentation‑led approach
- Continuous improvement and ownership mentality
Desirable Skills
• Experience with
- Zscaler Branch Connector
- Azure networking and identity integration
- SASE / SSE environments
- Understanding of ITIL service management frameworks
- Exposure to self‑healing or AIOps concepts
- Foundational understanding of Agile methodologies
- Why Join
- Drive the evolution from operational network to intelligent service platform
- Deliver measurable improvements in user experience and reliability
- Work with modern SASE, NAC, and automation technologies
- Influence global service standards and operational practices
About Us
We're a global law firm helping our clients achieve their goals wherever they do business.
Our pursuit of innovation has transformed our delivery of legal services.
With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross‑border projects, critical transactions and high‑stakes disputes.
At DLA Piper, we understand that inclusion is not a one‑size‑fits‑all concept.
We embrace and celebrate the range of perspectives, backgrounds and experiences that each individual brings to our firm.
By fostering a culture that welcomes and appreciates all aspects of our individuality, we ensure that everyone has the opportunity to succeed.
Our commitment to inclusion and positive social impact enables us to provide exceptional service to our clients and communities, while nurturing a unique and inclusive culture for all our people.
We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.
We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all.
If you need any support or adjustments, please let us know.
Where local legislation permits, we will conduct relevant pre‑engagement screening checks prior to your first day.
- Apply now
- #J-18808-Ljbffr
Platform Engineer in London employer: DLA Piper
DLA Piper is an excellent employer, offering a dynamic work environment in the heart of London where you can thrive as a Front of House Coordinator. With a strong commitment to high-quality service and inclusion, employees benefit from a supportive culture that encourages professional growth and development. Join our team to be part of a collaborative atmosphere that values your contributions and fosters meaningful client relationships.
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We think this is how you could land Platform Engineer in London
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Create a personal project or case study relevant to the challenges DLA Piper might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Platform Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DLA Piper.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DLA Piper. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DLA Piper
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
