Business Resilience Manager in Birmingham

Support the development and implementation of the policies and procedures for Business Resilience.

Main duties and responsibilities:

• Lead the development and embedding of the Business Resilience framework as a trusted partner, integrating resilience, business continuity, technology resilience, crisis management, and third-party resilience.
• Ensure the firm can continue to deliver important legal services within defined impact tolerances, even in severe disruption scenarios.
• Translate complex resilience risks into clear, decision-ready insight for senior leaders and non-technical stakeholders.
• Highlight systemic risks, vulnerabilities, and single points of failure, providing pragmatic recommendations for mitigation and investment.
• Support recovery during major incidents, working within the Major Incident and Crisis Management frameworks.
• Oversee assurance of the resilience of critical third-party suppliers, including outsourced and cloud providers, including supplier DR and resilience testing, including failure scenarios such as supplier insolvency, exit, or concentration risk.
• Ensure resilience considerations are embedded into supplier onboarding, contract renewal, and exit planning.
• Maintain a comprehensive resilience validation programme, covering people, processes, technology, third parties, and decision-making.
• Coordinate scenario-based exercises, documenting objectives, success criteria, lessons learned, and remedial actions, tracking remediation activity to drive measurable improvement in resilience maturity.
• Support the ongoing development and maintenance of the Crisis Management framework, providing SME guidance and support during live incidents and crises, enabling effective coordination and recovery.
• Produce clear, concise management and executive reporting on resilience posture, testing outcomes, risks, and required escalations.
• Support regulatory and audit engagement by providing evidence of a robust, outcome-focused resilience approach.

About you:

• Strong experience in Business / Operational Resilience, Business Continuity, IT Resilience/ Crisis Management or Risk.
• Ability to operate confidently across business, technology, and executive stakeholders.
• Experience designing and delivering scenario-based testing and crisis exercises.
• Pragmatic, outcome-focused mindset with the confidence to challenge constructively.
• Excellent written and verbal communication skills, particularly for senior and non-technical audiences.
• Excellent stakeholder management skills and management of expectations.
• Enthusiastic, self-supporting and confident, with the ability to enthuse others and get their engagement.
• Ability to take ownership of problems and the decision-making process to resolve them.
• Willingness to build up knowledge of the relevant standards.

The following characteristics are essential:

• Business focused
• Pro-active approach
• Genuine passion for resilience
• Desire to develop (both themselves and others)
• Methodical and a natural problem solver
• Initiative and ability to work under time constraints

About us:

We are a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes. For our people, that means a world of opportunity. You will shape the future, have the freedom to seize opportunities, and discover your own path. Together, we unlock our potential and redefine what we can achieve.

At DLA Piper, diversity, equity, and inclusion is about creating a sense of belonging. We strive towards a workplace and culture where everyone feels that they belong, that their voice counts and that they can prosper in their career. For us, diversity is about the unique blend of talents, skills, experiences, and perspectives that make each of us an individual. We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to agile working.

Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.

Requesting Adjustments:

At DLA Piper, we aim to make meaningful progress and build an inclusive culture where anyone affected by disability, neurodiversity or a long-term health condition has an equitable and accessible chance of success. If you think you may need adjustments or additional support to enable you to participate in our recruitment process, please contact our Recruitment team and we will be happy to support you.

Agile Working:

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

Pre-Engagement Screening:

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability, and references from previous employers.

Our hiring approach enables us to learn about the professional and person you are, and gives you the opportunity to learn about us. Your recruitment experience can differ depending on the type of role you are interviewing for. You will always meet your direct Line Manager for your role, as well as peers and close collaborators for the position. For some of our roles we may also use assessment tools, practical exercises, and panel presentations. Your Recruitment Business Partner will inform you of the recruitment process at the start of any recruitment process, but please let us know if you have any questions prior to making an application.

We’re redefining what an international law firm can be. With a unique global network and an unparalleled range of expertise, this is where you’ll work on the cases that shape the world and will define your career. Staying in touch with like-minded people is important to us. Our Talent Community provides unique access to our firm so you can discover why we are a different kind of law firm. We pride ourselves on the extraordinary impact we make beyond the borders of traditional law. That’s only possible because of the skills our business professionals bring and the environment we create to let them thrive. See where your skills could take you.