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- Tasks: Lead operations and enhance member experience at a premium wellness club.
- Company: A thriving health and wellness club in Greater London.
- Benefits: Free club membership for families and career advancement opportunities.
- Why this job: Join a passionate team and create a positive workplace culture.
- Qualifications: Experience in managing operations and a strong customer service focus.
- Other info: Dynamic environment with a commitment to health and safety standards.
The predicted salary is between 36000 - 60000 £ per year.
A premium health and wellness club in Greater London is seeking a passionate Duty Manager to oversee operations and enhance member experience. The successful candidate will lead the team, ensure compliance with health and safety standards, and create a thriving workplace culture.
Experience in managing large operational services, financial planning, and a strong customer service focus is essential.
This role offers perks like a free club membership for families and opportunities for career advancement.
Operations Manager - Lead a Thriving Wellness Club employer: Dl Club
Contact Detail:
Dl Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Lead a Thriving Wellness Club
✨Tip Number 1
Network like a pro! Reach out to people in the wellness industry, especially those already working in operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your passion! When you get that interview, make sure to express your enthusiasm for health and wellness. Share personal stories or experiences that highlight your commitment to creating a thriving workplace culture.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various operational challenges, like ensuring compliance with health and safety standards. Practising your responses can help you shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to show your interest in being part of our wellness community.
We think you need these skills to ace Operations Manager - Lead a Thriving Wellness Club
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health and wellness shine through. We want to see that you’re not just looking for a job, but that you genuinely care about enhancing member experiences and creating a thriving workplace culture.
Highlight Relevant Experience: Make sure to showcase your experience in managing large operational services and financial planning. We’re keen on seeing how your background aligns with the role, so don’t hold back on those details!
Emphasise Customer Service Skills: Since a strong customer service focus is essential for this role, be sure to include examples of how you've gone above and beyond for customers in your previous positions. We love to see candidates who truly understand the importance of member satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Dl Club
✨Know the Club Inside Out
Before your interview, make sure you research the wellness club thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved workplace culture. Be ready to discuss how you can enhance member experience through effective leadership.
✨Be Ready for Compliance Questions
Since compliance with health and safety standards is crucial, brush up on relevant regulations and best practices. Think of specific instances where you've ensured compliance in previous roles and be prepared to discuss how you would handle potential challenges in this area.
✨Highlight Your Customer Service Focus
Customer service is key in this role, so come armed with examples that showcase your commitment to enhancing member experience. Discuss strategies you've implemented in the past to improve customer satisfaction and how you plan to bring that same focus to the wellness club.
