Location: west midlands
Contract: 8-month contract
Hours: Monday to Friday
Working Pattern: Hybrid
About the Role
We are seeking an experienced professional to join a Council's Housing Services team on an initial 8-month contract.
This is an opportunity to make a meaningful difference by supporting individuals and households who are homeless or at risk of homelessness.
Key Responsibilities
Housing Assessments
Personal Housing Plans
Early Intervention
Financial Assistance
Case Management
Safeguarding:
About You
We are looking for someone who is customer-focused, resilient and confident supporting people experiencing housing difficulties.
You will ideally have:
Strong communication and active listening skills, with the ability to engage effectively with customers from a range of backgrounds.
Excellent problem-solving, negotiation and mediation skills.
The ability to motivate and coach customers, encouraging positive engagement and practical action.
Experience managing a caseload, maintaining accurate records and working to deadlines.
The ability to work collaboratively with internal teams and external partner organisations.
An understanding of safeguarding, confidentiality and the challenges faced by people at risk of homelessness.
Interested? Please get in touch to discuss the opportunity further.
AMRT1_UKTJ
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homeless prevention officer in West Bromwich employer: DK Recruitment
As a Customer Coordinator with our high-end retail partner, you will thrive in a dynamic e-commerce fulfilment environment that prioritises exceptional customer service. Our company fosters a supportive work culture that values flexibility and teamwork, offering competitive salaries and opportunities for professional growth within a rapidly expanding brand. Join us to be part of a team that is dedicated to delivering outstanding experiences to customers while enjoying the benefits of working in a vibrant and innovative setting.
