Temporary Housing Officer
Location: Plymouth
Duration: 8 weeks
Hours: 37 hours per week
Rate: Hourly Rate DOE
We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working.
The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+.
Key responsibilities:
- Manage a varied caseload of tenancy and estate management matters.
- Undertake estate inspections, tenancy visits and property-related meetings.
- Identify and resolve tenancy, estate and neighbourhood issues.
- Work proactively with residents and partner agencies.
- Manage anti-social behaviour cases where required.
- Maintain accurate records and ensure cases are progressed effectively.
- Build positive relationships with residents, colleagues and external stakeholders.
- Work across a defined patch while contributing to wider housing management services.
About you:
We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing.
You should have:
- Previous experience within social housing/housing management.
- Experience managing a varied tenancy/caseload.
- Strong communication and customer service skills.
- The ability to deal confidently and sensitively with a predominantly older resident group.
- Good knowledge of tenancy and estate management processes.
- The ability to work independently, prioritise workload and manage competing demands.
- A full driving licence and access to transport would be advantageous.
Working arrangements:
The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking.
Interviews:
Interviews can be facilitated face-to-face or via Teams.
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Temporary Housing Officer employer: DK Recruitment
As a Customer Coordinator with our high-end retail partner, you will thrive in a dynamic e-commerce fulfilment environment that prioritises exceptional customer service. Our company fosters a supportive work culture that values flexibility and teamwork, offering competitive salaries and opportunities for professional growth within a rapidly expanding brand. Join us to be part of a team that is dedicated to delivering outstanding experiences to customers while enjoying the benefits of working in a vibrant and innovative setting.
