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- Tasks: Supervise soft services teams and ensure high standards across multiple sites.
- Company: Established provider of commercial and residential services in Plymouth.
- Benefits: Competitive salary, supportive team, and valuable experience.
- Why this job: Lead a dynamic team and make a real impact in service delivery.
- Qualifications: Experience in supervisory roles and strong people management skills.
- Other info: 3-month fixed-term contract with opportunities for growth.
The predicted salary is between 22674 - 22700 £ per year.
Location: Plymouth
Contract: 3-Month Fixed Term
Salary: £37,900 (pro rata)
Hours: 37.5 hours per week
Sector: Commercial & Residential Services
We are a well-established commercial and residential services provider operating across Plymouth, delivering high-quality soft services to a varied client base. We are currently seeking an experienced Soft Services Supervisor to join us on a 3-month fixed-term contract.
The Role
The Soft Services Supervisor will oversee the delivery of soft services across multiple sites, ensuring high standards, compliance, and excellent customer service. This is a hands-on supervisory role requiring strong leadership and organisational skills.
Key Responsibilities
- Supervise soft services teams across commercial and residential properties
- Ensure services are delivered in line with contracts, KPIs, and company standards
- Conduct site inspections, audits, and quality checks
- Manage staff rotas, attendance, and short-notice cover
- Train, support, and motivate operatives
- Act as a point of contact for clients and resolve issues efficiently
- Ensure health & safety and compliance requirements are met
- Complete reports and maintain accurate records
About You
- Proven experience in a soft services or facilities management supervisory role
- Strong people management and communication skills
- Good working knowledge of health & safety requirements
- Ability to manage multiple sites and priorities
- Professional, reliable, and customer-focused
- Full UK driving licence preferred
What We Offer
- Salary of £37,900 per annum (pro rata for 3 months)
- 37.5-hour working week
- Opportunity to work with a supportive and professional team
- Valuable experience within a reputable services provider
How to Apply
If you are an experienced Soft Services Supervisor available for a short-term contract and based in or near Plymouth, we would be pleased to hear from you. Please apply with your CV and a brief cover note outlining your relevant experience.
Soft Services Supervisor employer: DK Recruitment
Contact Detail:
DK Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Soft Services Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. When you apply through our website, take a moment to understand what makes us tick. Tailor your responses to show how your experience aligns with our mission and the specific needs of the role.
✨Tip Number 3
Showcase your leadership skills during interviews. As a Soft Services Supervisor, you'll need to demonstrate your ability to manage teams effectively. Share examples of how you've motivated staff or resolved conflicts in previous roles to highlight your people management prowess.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Soft Services Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in soft services and facilities management. We want to see how your skills match the job description, so don’t be shy about showcasing your leadership and organisational abilities!
Craft a Compelling Cover Note: Your cover note is your chance to shine! Keep it brief but impactful, outlining your relevant experience and why you’re the perfect fit for the Soft Services Supervisor role. Remember, we love a good story!
Showcase Your People Skills: Since this role involves managing teams and client interactions, make sure to highlight your communication and people management skills. We’re looking for someone who can motivate and support their team while keeping clients happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at DK Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of soft services and facilities management. Understand the key responsibilities of the role, like supervising teams and ensuring compliance with health and safety standards. This will show that you're not just interested in the job, but that you’re genuinely prepared for it.
✨Showcase Your Leadership Skills
As a Soft Services Supervisor, strong leadership is crucial. Be ready to share examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlight how you motivate and support your team, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a staffing issue or a client complaint. Think through your responses ahead of time, focusing on how you would ensure high standards and excellent customer service while managing multiple sites.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the specific challenges they face in delivering soft services, or how success is measured in this role. This shows your interest and helps you gauge if the company is the right fit for you.
