Service Administrator

Service Administrator

Exeter Full-Time 25000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage engineers' diaries and ensure efficient client service delivery.
  • Company: Join a dynamic engineering team in Exeter with a focus on organisation.
  • Benefits: Competitive salary, generous leave, commission opportunities, and pension scheme.
  • Why this job: Be the backbone of the team, ensuring smooth operations and client satisfaction.
  • Qualifications: Strong organisational skills, excellent communication, and a proactive attitude.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 25000 - 28000 £ per year.

Dk Recruitment are looking for our client to join their Engineering Department and are looking for an organised, motivated Administrator to join the team in Exeter. In this role, you’ll manage the diaries of the engineers, ensuring that all client services are delivered efficiently and accurately. Key Responsibilities: * Book preventative and corrective maintenance visits for multiple engineers * Process invoices for engineers’ visits * Keep client account administration accurate and up to date * Provide analysis reports for weekly/monthly management meetings * Liaise with managers regularly on job progress, queries, and customer updates * Support in acquiring new service contracts * Handle general correspondence and ad hoc tasks What they looking for: * Strong organisational and multitasking skills * Excellent communication with clients, engineers, and team members * Problem-solving abilities and adaptability under pressure * A customer-focused approach with great attention to detail * Team player with a proactive attitude What they Offer: * Competitive salary: £25,000–£28,000 (DOE) * 24 days annual leave + bank holidays * Commission on all new service contracts secured * Company pension scheme * Employee benefits platform Interested, please get in touch with Aimee at DK Recruitment

Service Administrator employer: DK Recruitment

Dk Recruitment is an excellent employer, offering a supportive work culture that values organisation and teamwork within the Engineering Department in Exeter. Employees benefit from competitive salaries, generous annual leave, and opportunities for commission on new service contracts, fostering both personal and professional growth in a dynamic environment.
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Contact Detail:

DK Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Administrator

✨Tip Number 1

Network like a pro! Reach out to people in the engineering field or those who work at Dk Recruitment. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Prepare for the interview by practising common questions related to administration and customer service. We recommend using the STAR method to structure your answers – it’ll help you shine!

✨Tip Number 3

Show off your organisational skills during the interview. Bring a planner or a digital tool to demonstrate how you manage tasks and keep everything on track. It’s all about making a great impression!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.

We think you need these skills to ace Service Administrator

Organisational Skills
Multitasking Skills
Communication Skills
Problem-Solving Abilities
Adaptability
Attention to Detail
Customer-Focused Approach
Team Player
Proactive Attitude
Diary Management
Invoice Processing
Client Account Administration
Report Analysis

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your organisational and multitasking skills. We want to see how you’ve managed similar tasks in the past, so don’t be shy about showcasing your experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administrator role. Mention your problem-solving abilities and customer-focused approach to grab our attention.

Show Off Your Communication Skills: Since this role involves liaising with clients and engineers, we’d love to see examples of your excellent communication skills. Whether it’s through your CV or cover letter, make sure to highlight how you’ve effectively communicated in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures that you’re considered for the role without any hiccups!

How to prepare for a job interview at DK Recruitment

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with managing diaries, processing invoices, and liaising with engineers. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Organisational Skills

Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly.

✨Communicate Clearly and Effectively

Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions asked and respond thoughtfully, demonstrating your ability to communicate with clients and team members alike.

✨Demonstrate Problem-Solving Skills

Be prepared to discuss situations where you've had to think on your feet or adapt to unexpected challenges. Highlight your problem-solving abilities and how you approach issues, as this will show that you can handle the pressures of the role effectively.

Service Administrator
DK Recruitment
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  • Service Administrator

    Exeter
    Full-Time
    25000 - 28000 £ / year (est.)

    Application deadline: 2027-11-11

  • D

    DK Recruitment

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