This is an exciting opportunity to work within a very well-established business, supporting across different UK sites, with some UK travel involved.
The role is based on site, in Plymouth. Reporting to the IT Manager.
This is a 1st & 2nd line Support role for all company users worldwide with IT Infrastructure maintenance.
Main Duties:
- Monitoring, maintaining and troubleshooting a secure computer environment.
- Performing the planning, coordination and execution of software and hardware installation, configuration, maintenance and upgrades.
- Providing technical assistance by responding to inquiries from others regarding errors, problems, or questions about software, hardware, systems and infrastructure.
- Manage work to meet milestones in accordance with the project plan and keep management and project managers informed of issues and status'
- Working collaboratively with colleagues, managers, and relevant stakeholders.
- Complying with organisational policies, procedures, and applicable legislation.
- Undertaking any other reasonable duties appropriate to the role.
Essential Experience:
- Workstations, Printers and Peripherals o Office 365
- Virtual Servers (Hyper-V / VMware)
- VOIP Telephone Systems
- Wireless Infrastructure Management
- IIT Infrastructure Maintenance
- Provide 1st and 2nd line support for all company users worldwide
- Purchasing - IT Equipment & Printer suppliers.
- Must have a UK driving licence
- Able to travel without the UK when required
- H&S responsibilities (Manufacturing environment)
Desired Experience:
- SAP HANA Experience
- Windows Server, Office 365, Active Directory
- Ubiquiti and Fortinet Networking
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IT Systems Administrator employer: DK Recruitment
As a Customer Coordinator with our high-end retail partner, you will thrive in a dynamic e-commerce fulfilment environment that prioritises exceptional customer service. Our company fosters a supportive work culture that values flexibility and teamwork, offering competitive salaries and opportunities for professional growth within a rapidly expanding brand. Join us to be part of a team that is dedicated to delivering outstanding experiences to customers while enjoying the benefits of working in a vibrant and innovative setting.
