Job Title: Housing Manager Contract: Permanent/contract opportunity available About the Role We are looking to speak with experienced Housing Managers who can lead housing services, oversee tenancy management and ensure residents receive a consistent, high-quality service. This is an opportunity for a confident housing professional to take responsibility for operational performance, team development, tenancy sustainment and the delivery of housing policies and procedures. Key Responsibilities * Oversee day-to-day housing management operations and service delivery. * Lead, support and develop Housing Officers and wider housing teams. * Monitor rent arrears, tenancy sustainment, voids, complaints and service performance. * Manage escalated tenancy issues, anti-social behaviour cases and complex resident complaints. * Ensure compliance with relevant housing legislation, regulatory requirements and organisational policies. * Develop effective working relationships with local authorities, contractors and support agencies. * Review performance data, identify improvements and report on service delivery. * Promote a resident-focused culture and continuous service improvement. About You * Proven experience in housing management, ideally within social housing or a local authority. * Previous team leadership or management experience. * Strong knowledge of tenancy management, housing legislation and compliance. * Experience managing performance, complex cases and service improvement. * Excellent leadership, communication and decision-making skills
Housing Manager employer: DK Recruitment
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