At a Glance
- Tasks: Lead housing services and ensure residents receive top-notch support.
- Company: Join a dedicated team focused on improving community living.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic and impactful role.
- Why this job: Make a real difference in people's lives through effective housing management.
- Qualifications: Experience in housing management and strong leadership skills.
The predicted salary is between 33750 - 41250 £ per year.
Ensure you read the information regarding this opportunity thoroughly before making an application.
Contract: Permanent/contract opportunity available
About the Role
We are looking to speak with experienced Housing Managers who can lead housing services, oversee tenancy management and ensure residents receive a consistent, high-quality service. This is an opportunity for a confident housing professional to take responsibility for operational performance, team development, tenancy sustainment and the delivery of housing policies and procedures.
Key Responsibilities
- Oversee day-to-day housing management operations and service delivery.
- Lead, support and develop Housing Officers and wider housing teams.
- Monitor rent arrears, tenancy sustainment, voids, complaints and service performance.
- Manage escalated tenancy issues, anti-social behaviour cases and complex resident complaints.
- Ensure compliance with relevant housing legislation, regulatory requirements and organisational policies.
- Develop effective working relationships with local authorities, contractors and support agencies.
- Review performance data, identify improvements and report on service delivery.
- Promote a resident-focused culture and continuous service improvement.
About You
- Proven experience in housing management, ideally within social housing or a local authority.
- Previous team leadership or management experience.
- Strong knowledge of tenancy management, housing legislation and compliance.
- Experience managing performance, complex cases and service improvement.
- Excellent leadership, communication and decision-making skills.
Housing Manager in Acomb employer: DK Recruitment
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