At a Glance
- Tasks: Lead our UK e-commerce strategy and drive growth across D2C and marketplace channels.
- Company: Join DK Household Brands, part of the renowned Diethelm Keller Group.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a culture that values innovation, collaboration, and customer-centricity.
- Why this job: Make a real impact in a premium brand portfolio and shape the future of e-commerce.
- Qualifications: Proven e-commerce leadership experience and expertise in digital marketing channels.
The predicted salary is between 70000 - 90000 £ per year.
Join a Premium International Brand Portfolio at DK Household Brands, where we bring innovation, quality, and style into homes around the world. We are now looking for a Head of E-commerce to lead our UK e-commerce function and drive the continued growth of our global D2C and marketplace channels.
This is a high-impact role for a commercially focused leader who thrives on scaling digital businesses, driving performance, and delivering exceptional customer experiences across multiple markets.
Your Mission
You will be responsible for shaping and delivering our e-commerce strategy across D2C and marketplace platforms, with accountability for growth, performance, and customer experience in the UK and beyond. Working closely with cross-functional teams and global stakeholders, you will lead the development of a scalable, high-performing digital ecosystem while identifying new opportunities to expand into additional markets and channels. Alongside this, you will optimise performance across all touchpoints, using data and insights to improve conversion, enhance the customer journey, and drive sustainable growth.
What you'll be doing
- Define and deliver our global digital strategy across D2C and marketplace platforms
- Drive performance across UK & EU D2C sites, with full accountability for:
- Revenue
- Traffic
- Conversion
- Average Order Value (AOV)
- Optimise website performance through SEO, UX/UI, site speed, mobile experience, and localisation
- Use data and analytics to improve performance, conversion, and customer retention
- Partner with marketing to drive growth via PPC, email, and social channels
- Lead the UK marketplace strategy, including Amazon and other platforms
- Collaborate cross-functionally with product, marketing, and supply chain to deliver successful product launches and campaigns
Leadership & Team
- Lead and develop a high-performing e-commerce team across trading, merchandising, digital marketing, CRM, content, analytics, and customer experience
- Set clear objectives and KPIs, driving performance and continuous development
- Build scalable team structures to support ongoing growth
- Manage agency and external partner relationships to ensure strong delivery
- Foster a customer-centric, collaborative, and data-driven culture
- Influence and align senior stakeholders across the business
What we're looking for
- Proven experience in a senior e-commerce leadership role, ideally within consumer goods
- Strong track record of scaling D2C businesses and launching into global markets
- Expertise across digital marketing channels including PPC, SEO, social, and email
- Hands-on experience with platforms such as Shopify Plus and tools like Google Analytics
- Strong understanding of consumer trends and emerging technologies in e-commerce
- Experience managing third-party marketplaces (Amazon, eBay, TikTok Shop, etc.)
- A confident and inspiring leader with excellent communication and stakeholder management skills
Company Values and Behaviours:
At DK Household Brands, our success is rooted in our commitment to our core values: We cultivate a culture that empowers our team members to take ownership of their work, collaborate effectively, and drive innovative solutions that meet the needs of our customers. As we continue to grow and adapt in a dynamic marketplace, we seek passionate individuals who align with our values and are eager to make a meaningful impact.
- We are Achievers: We cultivate a growth mindset, challenge each other and continually invite to be challenged.
- We are Owners: We take responsibility, think proactively, create opportunities, dream big and make the difference.
- We are Dependable: We focus on the needs of our customers, continuously striving to elevate the experience and deliver excellence.
- We are Team Players: We promote a culture of collaboration based on open communication, valuing diverse perspectives, and work together to achieve shared goals.
- We are Innovators: We never stop asking ‘why?’ and never stop asking ‘why not?’
Locations
Head of Ecommerce (UK) in Cheshire, Warrington employer: DK Household Brands
At DK Household Brands, we pride ourselves on being an exceptional employer that fosters a culture of innovation, collaboration, and personal growth. Our commitment to empowering employees is reflected in our supportive work environment, where you will have the opportunity to lead a high-performing e-commerce team and drive impactful strategies for renowned brands. Located in the UK, we offer competitive benefits, a focus on professional development, and the chance to make a meaningful impact in a dynamic and evolving marketplace.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce (UK) in Cheshire, Warrington
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like DK Household Brands are looking for when hiring for a Head of Ecommerce (UK).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to DK Household Brands for the Head of Ecommerce (UK), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at DK Household Brands as a Head of Ecommerce (UK), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out DK Household Brands’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Ecommerce (UK).
We think you need these skills to ace Head of Ecommerce (UK) in Cheshire, Warrington
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at DK Household Brands, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with DK Household Brands's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at DK Household Brands. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at DK Household Brands
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that DK Household Brands uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at DK Household Brands. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
