Solutions Architect – Commerce & Order Management
£550 per day | Outside IR35 | Watford – 3 days onsite per week
We’re looking for an experienced contract Solutions Architect to lead the design of a major customer ordering and fulfilment transformation.
You’ll define how commerce, CRM, order management, fulfilment and billing platforms work together, creating a clear architecture that engineering teams and delivery partners can implement.
The role
- Review existing systems and define the target architecture.
- Design the end-to-end customer order journey, including fulfilment, activation and billing.
- Establish system responsibilities and ownership of customer, product and order data.
- Assess third-party platforms and recommend where to buy, configure, reuse or build.
- Define integrations using APIs, events, messaging and workflow orchestration.
- Produce architecture documentation, key decisions and a phased delivery roadmap.
- Lead workshops with business stakeholders, engineering teams and external partners.
What we’re looking for
- Strong Solution Architecture experience across complex business systems.
- Previous delivery of commerce, order management or fulfilment solutions.
- Experience integrating different CRM platforms, including Salesforce, with wider enterprise systems.
- Ability to evaluate platform options and explain technical and commercial trade-offs.
- Experience designing reliable cross-system processes, including failure handling and reconciliation.
- Confident stakeholder communication and practical architecture documentation.
This role suits an architect with broad experience across multiple platforms and the ability to turn business requirements into a workable technical solution.
You must be able to attend the Watford office three days per week. The rate is £550 per day, Outside IR35.
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Solutions Architect in Watford employer: djr
As a leading international organisation, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. Our commitment to employee growth is evident through our investment in digital products and technology, providing ample opportunities for professional development and advancement. With a hybrid working model based in Preston, we offer a flexible environment that balances the benefits of onsite teamwork with the convenience of remote work, making us an excellent employer for those seeking meaningful and rewarding careers.