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- Tasks: Lead and enhance the ServiceNow platform, driving automation and integration.
- Company: Globally recognised organisation based in Manchester with a modern tech agenda.
- Benefits: Up to £80,000 salary, hybrid working, and strong investment in your growth.
- Why this job: Be the go-to expert, influence strategy, and make a real impact.
- Qualifications: Senior-level experience with ServiceNow and strong communication skills.
- Other info: Join a stable yet challenging environment with excellent career opportunities.
The predicted salary is between 48000 - 80000 £ per year.
This is a rare chance to step into a senior, highly visible ServiceNow role within a well-established, globally recognised organisation based in the heart of Manchester.
ServiceNow is a strategic platform here — not a side system. You will be the most senior technical ServiceNow specialist in the organisation, acting as the global SME, shaping the roadmap, influencing senior stakeholders, and driving real business value through automation, integration, and platform excellence.
If you are looking for ownership, influence, and technical depth — this role delivers all three.
What You Will Be Doing:- Designing, developing, configuring and enhancing the ServiceNow platform across enterprise-scale environments
- Leading the technical direction and roadmap for ServiceNow globally
- Working closely with senior business stakeholders to translate complex requirements into scalable solutions
- Delivering and optimising solutions across ITSM, ITOM, HR, CSM, Service Catalogue, App Engine and integrations (including collaboration tools)
- Driving automation, workflow efficiency, reporting and platform optimisation to maximise ROI
- Owning upgrades, lifecycle management, and continuous improvement of the platform
- Acting as a technical mentor and leader to junior engineers (based internationally), without direct line management
- Ensuring strong documentation, governance, resilience, and best-practice delivery
- Strong commercial experience on the ServiceNow platform (Senior level)
- Deep understanding of ITSM lifecycle, workflows, and platform architecture
- Experience integrating ServiceNow with other SaaS and on-prem systems
- Comfortable working across Agile delivery, sprints, and backlogs (Azure DevOps or similar)
- Confident communicator who can engage with both technical teams and senior non-technical stakeholders
- A pragmatic engineer who balances hands-on delivery with strategic thinking
- ServiceNow certifications (CSA and/or CAD)
- ITIL certification
- Experience across multiple ServiceNow modules — flexibility to learn others is supported
- True seniority – global SME for ServiceNow
- Strategic impact – influence roadmap, architecture, and platform direction
- Hybrid working – Manchester-based with real flexibility
- Strong backing – investment in platform growth and additional team hires
- Stability + challenge – established organisation with a modern technology agenda
Senior ServiceNow Engineer in Warrington employer: djr
Contact Detail:
djr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Engineer in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous ServiceNow projects. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your technical expertise and how it aligns with the company's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior ServiceNow Engineer in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior ServiceNow Engineer role. Highlight your experience with ServiceNow, especially in areas like ITSM and integrations. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve driven business value through automation and platform optimisation. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience makes you the perfect fit. We love seeing genuine enthusiasm for the position and our company!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at djr
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Understand the platform's architecture, ITSM lifecycle, and how it integrates with other systems. Be ready to discuss specific projects you've worked on and how you've driven automation and efficiency.
✨Engage with Stakeholders
Since this role involves working closely with senior business stakeholders, practice articulating complex technical concepts in a way that's easy for non-technical folks to understand. Prepare examples of how you've successfully communicated with different teams in the past.
✨Showcase Your Leadership Skills
As a senior engineer, you'll be expected to mentor junior engineers. Think of instances where you've taken the lead on projects or guided others. Be prepared to share your approach to leadership and how you foster collaboration within a team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about challenges you've faced in previous roles and how you overcame them, especially in relation to ServiceNow implementations and upgrades.
