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- Tasks: Conduct user research and map customer journeys to enhance digital experiences.
- Company: Leading European SaaS enterprise driving digital transformation.
- Benefits: Competitive daily rate, hybrid work model, and potential for permanent role.
- Why this job: Join a dynamic team and shape the future of a large-scale marketplace platform.
- Qualifications: 3-6 years in UX or product research with strong qualitative skills.
- Other info: Opportunity for career growth in a collaborative environment.
A leading European SaaS enterprise business is looking for a UX Researcher to join their growing User Centred Design team during a major digital transformation programme. The organisation is investing heavily in modernising a large scale marketplace platform and is looking for an experienced researcher who can generate deep user insight across complex digital and operational journeys. This role will begin as a six month contract inside IR35 paying up to £450 per day, with a strong possibility of converting into a permanent role.
Key Responsibilities
- Conduct qualitative research including interviews, contextual inquiry and usability testing
- Apply frameworks such as Jobs to Be Done and design thinking
- Map end to end customer journeys across complex platforms
- Identify friction across digital and operational workflows
- Use AI tools to support research synthesis, insight clustering and analysis
- Validate AI enabled product features and user trust in AI driven experiences
- Collaborate closely with Product, Design, Data and Engineering teams
Required Experience
- 3 to 6 years UX Research, Product Research or Service Research experience
- Strong qualitative research skills
- Experience running end to end research studies
UX Researcher in Manchester employer: djr
Contact Detail:
djr Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the UX field on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and methodologies. We want to see how you’ve tackled real-world problems and generated insights that made a difference.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. We suggest doing mock interviews with friends or mentors to get comfortable discussing your experience and thought process.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented UX Researchers. Keep an eye on our listings and make sure your application stands out!
We think you need these skills to ace UX Researcher in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the UX Researcher role. Highlight your relevant experience, especially in qualitative research and any frameworks you've used like Jobs to Be Done. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about UX research and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Research Skills: In your application, don’t forget to showcase your research skills. Mention specific projects where you conducted interviews or usability testing, and how you applied design thinking. We’re keen to see your process and the impact of your work!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at djr
✨Know Your Research Methods
Make sure you’re well-versed in qualitative research techniques like interviews and usability testing. Be ready to discuss how you've applied frameworks such as Jobs to Be Done and design thinking in your past projects.
✨Showcase Your Journey Mapping Skills
Prepare to talk about your experience mapping end-to-end customer journeys. Bring examples of how you've identified friction points in digital and operational workflows, as this will demonstrate your analytical skills.
✨Familiarise Yourself with AI Tools
Since the role involves using AI tools for research synthesis and analysis, brush up on any relevant tools you’ve used. Be prepared to discuss how you’ve validated AI-enabled product features and built user trust in AI-driven experiences.
✨Collaboration is Key
This position requires close collaboration with various teams. Think of examples where you’ve successfully worked with Product, Design, Data, and Engineering teams. Highlight your communication skills and how you foster teamwork.