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For Companies At a Glance
- Tasks: Manage diverse client portfolios and lead a dynamic accounts team.
- Company: DJH, a forward-thinking firm prioritising team growth and collaboration.
- Benefits: Competitive salary, generous holidays, flexible working, and tailored development opportunities.
- Why this job: Join a vibrant team and make a real impact on client relationships.
- Qualifications: ACA/ACCA qualified with proven managerial experience in a similar role.
- Other info: Enjoy a supportive culture with a focus on wellbeing and community.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Senior Client Manager role at DJH.
At DJH, our people are our biggest asset. We prioritize looking after our team as we grow, and our differences create balance. By joining DJH we will be with you at every step, as you grow and develop and build a fantastic career.
Lets talk about the role
As a Senior Client Services Manager, you’ll be fully immersed with our experienced Accounts Team, working with Directors to provide great advice to clients. The role is fast-paced, engaging, creative and rewarding with opportunities to develop and progress within a forward-thinking and fast-paced firm.
Responsibilities
- Manage and look after your own vibrant and diverse client portfolio.
- Cultivate long-lasting relationships, becoming the go-to for clients.
- Lead a team, overseeing the production of work to deliver a fantastic service.
- Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.
- Wow clients daily, getting to know their business to deliver a great experience.
- Contribute to growth by retaining existing clients and building relationships with potential new clients.
- Undertake larger, more complex assignments with the support of the wider Accounts team.
- Review processes and implement more efficient ways of service delivery.
- Coach, develop and lead the accounts team and line reports.
Qualifications
- Be ACA / ACCA qualified, with proven experience within a similar senior role.
- Have practice experience as a Manager.
- Have worked with a range of clients, including owner-managed businesses.
- Be tech-savvy, with knowledge of CCH desirable.
- Be a superb leader that energises those around you.
- Thrive in a collaborative and progressive environment.
- Love getting to know people and be an excellent communicator.
Benefits
- Competitive salary
- Generous holiday allowance
- Flexible hybrid working
- Fully funded study
- Tailored learning and development
- Company pension
- Health MOTs
- Mental health support
- A fully loaded wellbeing, social & community calendar
About DJH
Born not so long ago in 2021, DJH was founded on the merger of two of Stoke-on-Trent’s leading firms. We’ve grown with like-minded firms joining us on our mission to achieve great things. With offices across the Midlands, North West and Yorkshire, we’re an experienced, Top 40 accountancy and business advisory group, sharing the same values and ambitions and a passion for people. We live our values and foster a team-first culture based on honesty, passion, and ambition, creating long-lasting, trusted partnerships. We’re an equal opportunity employer welcoming candidates from all backgrounds.
If you’re ready for a new challenge and this role with us as a Senior Client Services Manager sounds good, apply today!
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Senior Client Manager employer: DJH
Contact Detail:
DJH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Senior Client Manager role.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for client management shine through. Share stories about how you've wowed clients in the past and how you can bring that energy to DJH.
✨Tip Number 3
Do your homework! Research DJH and understand their values and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Client Manager role. Highlight your leadership experience and client management skills, as these are key to impressing us at DJH.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our team. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage clients and lead teams. Numbers and results speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at DJH
✨Know Your Clients
Before the interview, research DJH and their client portfolio. Understand their values, services, and the types of clients they work with. This will help you demonstrate your ability to cultivate long-lasting relationships and show that you're genuinely interested in their business.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific situations where you coached or developed team members, as this aligns with the role's requirement to energise those around you. Be ready to discuss your leadership style and how it contributes to a collaborative environment.
✨Be Tech-Savvy
Since being tech-savvy is a key requirement, brush up on your knowledge of CCH and any other relevant tools. Be prepared to discuss how you've used technology to improve service delivery in previous roles. This will show that you can adapt to the fast-paced nature of the firm.
✨Communicate Effectively
As a fantastic communicator, practice articulating your thoughts clearly and confidently. Prepare for common interview questions and think about how you can convey your passion for getting to know people. Remember, the interview is also about building rapport with the interviewers!
