At a Glance
- Tasks: Manage a diverse client portfolio and lead a dynamic accounts team.
- Company: Join DJH, a people-focused firm prioritising team growth and development.
- Benefits: Enjoy competitive salary, generous holidays, and tailored learning opportunities.
- Other info: Be part of a vibrant culture with a focus on wellbeing and community.
- Why this job: Make a real impact by building lasting client relationships in a collaborative environment.
- Qualifications: ACA/ACCA qualified with managerial experience and excellent communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Client Services Manager
Department
Accounts
Employment Type
Permanent
Location
- Bexley
- Description
At DJH, our team is at the heart of everything we achieve.
And no matter how much we grow, looking after them will always be our #1 priority.
We come in all shapes and sizes, with different qualities, experience and knowledge.
Together, our differences create balance.
And that is our superpower.
By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.
Let's talk about the role
As Client Services Manager, you’ll be fully immersed with our experienced accounts team at our Bexley office, working with directors to provide great advice to clients.
Life will be fast paced, engaging, creative and rewarding.
This is a fantastic opportunity for a qualified Assistant Manager looking for their next step, or an experienced Client Manager looking to join a firm that has a true people focus.
As part of our team, you’ll
- Manage and look after your own vibrant and diverse client portfolio.
- Cultivate long-lasting relationships becoming the go-to for clients.
- Lead a team, overseeing the production of the work to deliver a fantastic service.
- Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.
- Wow clients daily, getting to know their business to deliver a great experience.
- Contribute to our growth by retaining existing clients and building relationships with potential new clients.
- Coach and develop the accounts team and line reports.
Let's talk about you and your skills...
Hungry for a new challenge, you’ll
- Be ACA / ACCA qualified.
- Have practice experience as a manager or assistant manager.
- Have worked with a range of clients, including owner-managed businesses.
- Be tech-savvy, with a knowledge of CCH desirable.
- Be a superb leader that energises those around you.
- Thrive in a collaborative and progressive environment.
- Love getting to know people and be a fantastic communicator.
Let's talk benefits...
Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:
- Competitive salary
- Generous holiday allowance
- Volunteer day
- Tailored learning and development
- Company pension
- Health MOTs
- Mental health support
- A fully loaded wellbeing, social & community calendar.
Together we achieve great things for our team, clients, communities and the planet. You can read more about DJH here.
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Client Services Manager employer: DJH
At DJH, we prioritise our team and foster a vibrant work culture that celebrates diversity and collaboration. As an Office Manager in our Bexley office, you'll enjoy flexible working hours, a competitive salary, and a generous holiday allowance, all while contributing to a supportive environment that encourages personal and professional growth. Join us to make a meaningful impact and thrive in a role where no two days are the same.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like DJH.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like DJH.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to DJH.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of DJH. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at DJH
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with DJH, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at DJH, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for DJH could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at DJH as they’re likely seeking a candidate who can enhance their workplace culture.
