At a Glance
- Tasks: Welcome clients, manage calendars, and support the team in a vibrant environment.
- Company: Join DJH, where our team is our superpower and growth is a priority.
- Benefits: Enjoy competitive salary, generous holidays, tailored development, and mental health support.
- Other info: Engaging workplace with a focus on wellbeing and community events.
- Why this job: Be part of a dynamic team and make a real impact while developing your career.
- Qualifications: Previous client-facing experience and a friendly, outgoing personality are essential.
The predicted salary is between 18900 - 23100 £ per year.
At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower. By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.
As a Receptionist/Administrator you’ll be fully immersed with our experienced Chester team to provide a fantastic in-house experience for our clients. Life will be fast paced, engaging, creative and rewarding. It’s a great opportunity for a confident and bubbly individual who is looking to challenge themselves in a vibrant environment, working alongside a team of dynamic people!
- Greet visitors with a smile and warm welcome
- Keep reception and meeting rooms tidy and guest-ready
- Book meetings and help manage calendars
- Answer calls and handle enquiries with professionalism
- Provide refreshments and support during meetings
- Support the team with administrative requirements
- Confidently handle post, payments, supplies, and client records
- Support team events, birthdays, and new starters
Hungry for a new challenge, you’ll:
- Have previous experience within a client facing/receptionist role
- Thrive in a collaborative and progressive environment
- Have a friendly, outgoing personality
- Love getting to know people and be a confident communicator
- Have a knack for multi-tasking and problem solving
Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:
- Competitive salary
- Generous holiday allowance
- Tailored learning and development
- Company pension
- Health MOTs
- Mental health support
- A fully loaded wellbeing, social & community calendar.
Together we achieve great things for our team, clients, communities and the planet. If this role with us as a Receptionist Administrator sounds good, then what’s stopping you? Apply today!
Receptionist Administrator in Chester employer: DJH
At DJH, we prioritise our team and foster a vibrant work culture that celebrates diversity and collaboration. As a Marketing Executive based in our Stoke office, you'll enjoy a competitive salary, generous holiday allowance, and tailored learning opportunities, all while contributing to impactful marketing campaigns across London and the South East. Join us to grow your career in a supportive environment where your creativity and ideas are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Administrator in Chester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at DJH. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like DJH before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist Administrator in Chester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to DJH:Your cover letter is your chance to shine! Tell us why you want to work at DJH specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at DJH!
How to prepare for a job interview at DJH
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
