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- Tasks: Lead AI integration for internal teams and drive client success with innovative solutions.
- Company: Edelman is a trusted voice in communication, committed to diversity and innovation.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and a focus on equity and inclusion.
- Why this job: Join a forward-thinking team shaping the future of AI in communications and make a real impact.
- Qualifications: 5+ years in account management or sales enablement, with strong AI knowledge and communication skills.
- Other info: We value diverse backgrounds; apply even if you don't meet every qualification!
The predicted salary is between 43200 - 72000 £ per year.
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Edelman.ai is seeking a strategic and client-focused VP, AI Success Partner to accelerate internal adoption of our proprietary AI tools and drive external growth of our AI Solutions with Edelman clients. As a key member of Edelman.ai , you will work at the intersection of commercial innovation, AI education, internal consulting, and sales enablement, helping shape the future of communications.
This role functions as an overlay account management and enablement position. Your primary clients will be Edelman’s internal client teams, and you will act as the quarterback for AI-driven innovation across our global portfolio.
Responsibilities:
- Internal Account Engagement & Enablement:
- Serve as the primary point of contact for client teams seeking AI integration support.
- Act as a trusted advisor to internal stakeholders on AI value, strategy, and best practices.
- Empower internal teams to effectively communicate, pitch, and implement the AI platform.
- Support internal teams in the full sales cycle of AI solutions to external clients.
- Co-create tailored sales and enablement materials in partnership with product marketing.
- Conduct initial scoping for advisory engagements and coordinate expert hand-offs.
- Support development of complex solution proposals with internal and client-facing stakeholders.
- Platform Adoption & Transformation:
- Manage Account-Based Transformation process milestones across internal clients.
- Drive usage and engagement of AI platforms across internal stakeholders.
- Translate platform and third-party tool capabilities to client work needs.
- Gather and share feedback from internal teams to influence product development.
- Partner with marketing, product, and advisory teams to ensure aligned messaging and toolkits.
Qualifications:
- Experience:
- 5+ years in account management, client success, or sales enablement roles, preferably in AI, SaaS, or enterprise technology.
- Experience working within matrixed or overlay commercial models.
- AI & Technical Acumen
- Deep understanding of AI technologies and data-driven solutions.
- Familiarity with platforms such as Tableau, Power BI, LLMs, or machine learning applications.
- Client-Focused Communication
- Excellent relationship-building and consultative communication skills.
- Ability to convey complex AI concepts in a client-friendly, outcome-oriented way.
- Organizational Intelligence
- Skilled at navigating complex internal structures and collaborating across diverse teams.
- Data-driven mindset with a track record of optimizing strategies based on insights.
This position is ideal for someone who is entrepreneurial, collaborative, and passionate about the transformative potential of AI in communications.
#LI-RT9
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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AI Success Partner (London) employer: DJE Holdings
Contact Detail:
DJE Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Success Partner (London)
✨Tip Number 1
Familiarise yourself with Edelman's AI tools and solutions. Understanding the specific AI technologies they use will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Edelman, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during interviews.
✨Tip Number 3
Prepare to discuss your experience with account management and client success in detail. Be ready to share specific examples of how you've driven adoption of technology solutions in previous roles.
✨Tip Number 4
Showcase your understanding of diversity, equity, inclusion, and belonging (DEIB) initiatives. Since Edelman values these principles, demonstrating your commitment to them can set you apart from other candidates.
We think you need these skills to ace AI Success Partner (London)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the AI Success Partner position at Edelman. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in account management, client success, or sales enablement, particularly in AI or technology sectors. Use specific examples that demonstrate your understanding of AI technologies and your ability to communicate complex concepts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AI and communications. Address how you embody Edelman's values of boldness, empathy, and curiosity, and explain why you are excited about the opportunity to drive AI adoption within their teams.
Showcase Your Communication Skills: In your application, emphasise your consultative communication skills and your ability to build relationships. Provide examples of how you've successfully engaged with clients or internal stakeholders in previous roles, especially in complex environments.
How to prepare for a job interview at DJE Holdings
✨Understand the Company Culture
Before your interview, take some time to research Edelman's culture and values. Familiarise yourself with their commitment to diversity, equity, inclusion, and belonging. This will help you align your answers with their ethos and demonstrate that you are a good fit for their team.
✨Showcase Your AI Knowledge
Given the role's focus on AI, be prepared to discuss your understanding of AI technologies and data-driven solutions. Highlight any relevant experience you have with platforms like Tableau or Power BI, and be ready to explain complex AI concepts in a way that is accessible to non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage client relationships. Think of examples from your past experiences where you successfully navigated challenges in account management or sales enablement, particularly in an AI context.
✨Demonstrate Collaborative Skills
Edelman values collaboration across diverse teams. Be ready to discuss how you've worked effectively with different departments in previous roles. Share specific examples of how you’ve contributed to team success and fostered a collaborative environment.
