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- Tasks: Coordinate engineer schedules and ensure smooth office operations.
- Company: Dynamic company focused on efficient service delivery.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Fast-paced role with opportunities for growth and learning.
- Why this job: Be the heartbeat of operations and make a real difference every day.
- Qualifications: Strong communication skills and ability to manage changing priorities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Office-based
Hours: Monday to Friday, 8:30am – 5:00pm
Role Purpose
To act as the central coordination point for all office operations and engineer scheduling, ensuring jobs are efficiently planned, communicated, and delivered. This role combines customer service, scheduling, and operational support to keep the business running smoothly on a day-to-day basis. This is not a traditional admin role — it is a fast-paced coordination position that requires ownership, decision-making, and the ability to manage changing priorities.
Key Responsibilities
- Engineer Scheduling & Planning (Core Focus)
- Plan and schedule daily engineer workloads, site visits, and reactive jobs
- Adjust schedules in real-time based on priorities, emergencies, and changes
- Ensure engineers have clear job information, materials, and access details
- Operational Coordination
- Act as the link between customers, engineers, and the office team
- Monitor job progress and ensure updates are communicated clearly
- Support efficient workflow across service, repairs, and installations
- Customer & Contractor Communication
- Be first point of contact for incoming calls and emails
- Provide updates, confirm bookings, and manage expectations
- Maintain professional and proactive communication at all times
- Administration & System Support
- Raise purchase orders, quotations, and invoices
- Maintain accurate job records and documentation
- Support general office processes and reporting
What Success Looks Like
- Engineers are fully utilised and efficiently scheduled
- Jobs run smoothly with minimal disruption or confusion
- Customers receive clear, timely communication
- The office operates in a calm environment
Operations & Scheduling Coordinator employer: DJ DOORS & ELECTRICAL SERVICES LTD
Contact Detail:
DJ DOORS & ELECTRICAL SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Scheduling Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their operations and scheduling processes so you can speak their language. Show them you’re not just another candidate, but someone who gets what they do!
✨Tip Number 3
Practice your communication skills! As the first point of contact, being clear and professional is key. Role-play with a friend or use online resources to sharpen your customer service approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations & Scheduling Coordinator
Some tips for your application 🫡
Show Your Coordination Skills: In your application, highlight any experience you have in scheduling or coordinating tasks. We want to see how you've managed priorities and kept things running smoothly in the past!
Communicate Clearly: Since this role involves a lot of communication, make sure your written application is clear and professional. Use straightforward language and keep it concise — we appreciate that!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Operations & Scheduling Coordinator role. We love seeing genuine interest!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at DJ DOORS & ELECTRICAL SERVICES LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations & Scheduling Coordinator role. Familiarise yourself with the key responsibilities like engineer scheduling and customer communication. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Problem-Solving Skills
Since this role involves managing changing priorities and emergencies, be ready to share examples of how you've successfully handled similar situations in the past. Highlight your decision-making process and how you kept things running smoothly under pressure.
✨Communicate Clearly and Professionally
As the first point of contact for customers and contractors, effective communication is crucial. Practice articulating your thoughts clearly and maintaining a professional tone. You might even want to prepare a few scenarios where you had to manage expectations or provide updates.
✨Demonstrate Your Organisational Skills
This position requires excellent organisational abilities. Bring examples of how you've planned and coordinated tasks in previous roles. Discuss any tools or systems you’ve used to keep everything on track, as this will show you’re ready to hit the ground running.