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- Tasks: Coordinate office operations and engineer scheduling for smooth daily business.
- Company: Dynamic company focused on efficient service and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
- Why this job: Be the heartbeat of a busy operation and make a real difference.
- Qualifications: Experience in scheduling or operations and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Role Purpose
To act as the central coordination point for all office operations and engineer scheduling, ensuring jobs are efficiently planned, communicated, and delivered. This role combines customer service, scheduling, and operational support to keep the business running smoothly on a day‑to‑day basis. This is not a traditional admin role — it is a fast‑paced coordination position that requires ownership, decision‑making, and the ability to manage changing priorities.
Key Responsibilities
- Engineer Scheduling & Planning (Core Focus)
Plan and schedule daily engineer workloads, site visits, and reactive jobs. Adjust schedules in real‑time based on priorities, emergencies, and changes. Ensure engineers have clear job information, materials, and access details. - Operational Coordination
Act as the link between customers, engineers, and the office team. Monitor job progress and ensure updates are communicated clearly. Support efficient workflow across service, repairs, and installations. - Customer & Contractor Communication
Be first point of contact for incoming calls and emails. Provide updates, confirm bookings, and manage expectations. Maintain professional and proactive communication at all times. - Administration & System Support
Raise purchase orders, quotations, and invoices. Maintain accurate job records and documentation. Support general office processes and reporting.
What Success Looks Like
Engineers are fully utilised and efficiently scheduled. Jobs run smoothly with minimal disruption or confusion. Customers receive clear, timely communication. The office operates in a calm, organised, and proactive way.
What We’re Looking For
- Experience
Previous experience in scheduling, coordination, or operations (essential). Experience in an engineering, service, or logistics environment (preferred). - Skills
Strong organisation and prioritisation skills. Confident communicator (phone & email). Able to make decisions and adapt quickly. Good IT skills (MS Office; systems experience beneficial). - Attributes
Calm under pressure in a fast‑moving environment. Proactive and solutions‑focused. Takes ownership rather than waiting for instruction. Enjoys being at the centre of a busy operation.
Operations & Scheduling Coordinator in Bicester employer: DJ DOORS & ELECTRICAL SERVICES LTD
Contact Detail:
DJ DOORS & ELECTRICAL SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Scheduling Coordinator in Bicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their operations and think about how your skills can help them run smoothly. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your communication skills! As the first point of contact, being clear and professional is key. Role-play with a friend or use online resources to sharpen your phone and email etiquette.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations & Scheduling Coordinator in Bicester
Some tips for your application 🫡
Show Off Your Coordination Skills: When you're writing your application, make sure to highlight any experience you have in scheduling or operations. We want to see how you've managed workloads and adapted to changing priorities in the past!
Communicate Clearly: Since this role involves a lot of communication, use your application to demonstrate your ability to convey information effectively. Whether it's through email or phone, show us that you can keep everyone in the loop!
Be Proactive: We love candidates who take ownership! In your application, share examples of times when you took the initiative to solve problems or improve processes. This will show us you're ready for the fast-paced environment we thrive in.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at DJ DOORS & ELECTRICAL SERVICES LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations & Scheduling Coordinator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you demonstrate that you're not just a good fit, but the perfect fit for the job.
✨Showcase Your Communication Skills
Since this role involves a lot of customer and contractor communication, be prepared to discuss examples of how you've effectively communicated in past roles. Think about times when you had to manage expectations or provide updates, and be ready to share those stories during the interview.
✨Demonstrate Your Problem-Solving Abilities
The ability to adapt quickly and make decisions is crucial in this fast-paced environment. Prepare to discuss specific situations where you successfully managed changing priorities or resolved issues on the spot. Highlighting your proactive approach will show that you can handle the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.