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- Tasks: Be the friendly face of our Edinburgh branch, assisting customers and managing keys.
- Company: Join DJ Alexander, a leading property management company in Scotland.
- Benefits: Enjoy discounts, counselling support, extra holiday, and tech perks.
- Why this job: Kickstart your career in a dynamic environment with great team spirit.
- Qualifications: Customer service skills and a knack for organisation are key.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
The predicted salary is between 18750 - 22500 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. We are proud to cover Edinburgh, Glasgow, St. Andrews, Dundee, and Aberdeen with over 300 staff ready to assist our customers. Join our dynamic team as a Receptionist/Key Clerk in our Edinburgh branch.
Position: Full‑time, Permanent | Work Hours: Monday to Friday 8:30 am – 4:30 pm (35 hrs/week) | Salary: £22,500 pa. Base pay range is determined by skills and experience.
Key Accountabilities & Duties:
- Serve as the first point of contact at front‑of‑house reception, handling enquiries from walk‑in customers, landlords, tenants, and contractors.
- Oversee key management using internal systems, booking property keys in and out, coordinating with landlords, tenants, property managers, and contractors.
- Conduct general administrative tasks: answering calls, responding to emails, managing parking permits, handling factor queries, re‑tagging keys and key fobs, office organization and stationery ordering.
Qualifications Skills:
- Property Management experience is preferable but not essential.
- Excellent customer service skills.
- Strong administration and organisational skills with problem‑solving ability.
- Proficient IT skills – MS Word, Excel.
- Multi‑tasker with the ability to prioritise.
- Ability to remain calm under pressure.
- Current legal right to work in the UK.
Benefits:
- Smart spending app – discounts at over 900 retailers.
- Employee Assistance Programme – free counselling support.
- Annual leave purchase scheme – up to an extra 5 days of holiday.
- Smart Tech Scheme – access to the latest gadgets and appliances.
- Cycle2Work Scheme – support for reducing carbon footprint.
- Enhanced family‑friendly leave for maternity, paternity, adoption, and IVF.
- Competitive base pay plus incentives for most roles.
- Special days and celebrations for length of service.
- Pension pot for retirement.
- Professional development funding.
- Company socials and team events.
At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Apply today!
Receptionist/Key Clerk employer: DJ Alexander
Contact Detail:
DJ Alexander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Key Clerk
✨Tip Number 1
First impressions matter! When you walk into an interview, be sure to greet everyone with a smile and a friendly hello. It sets a positive tone and shows you're approachable, which is key for a Receptionist role.
✨Tip Number 2
Know your stuff! Familiarise yourself with DJ Alexander's services and the areas we cover. This will help you answer questions confidently and demonstrate your enthusiasm for the company and the role.
✨Tip Number 3
Show off your multitasking skills! During the interview, share examples of how you've juggled multiple tasks in previous roles. This will highlight your organisational abilities, which are crucial for a Receptionist/Key Clerk.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team or the company culture. It shows you're genuinely interested and helps you figure out if DJ Alexander is the right fit for you.
We think you need these skills to ace Receptionist/Key Clerk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Receptionist/Key Clerk.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the job description. If you've got customer service or administrative experience, shout about it! We love seeing how your background fits with what we do.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos. We appreciate a well-organised application that shows you pay attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at DJ Alexander. We can’t wait to hear from you!
How to prepare for a job interview at DJ Alexander
✨Know the Company
Before your interview, take some time to research DJ Alexander. Understand their values, services, and the areas they cover. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist/Key Clerk, excellent customer service is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. This will demonstrate your ability to remain calm under pressure and provide top-notch service.
✨Highlight Your Organisational Skills
This role involves multitasking and managing various administrative tasks. Be ready to discuss how you prioritise tasks and stay organised. You could mention specific tools or methods you use to keep everything on track, especially with key management and office organisation.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or opportunities for professional development. This shows that you're engaged and thinking about your future with the company.
