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- Tasks: Be the friendly face of our Edinburgh branch, handling customer enquiries and managing keys.
- Company: Join DJ Alexander, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday options, and professional development support.
- Why this job: Experience a vibrant workplace culture with opportunities for growth and fun company socials.
- Qualifications: Strong customer service, admin skills, and IT proficiency; property management experience is a plus.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 18000 - 27000 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK\’s leading network of lettings and estate agencies, we\’re proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team\’s extensive industry expertise and local knowledge, we\’re here to help people find, sell, and let their property.
Now, we\’re happy to offer you an exciting opportunity to join our dynamic team as a Receptionist. This is a full-time, permanent position located in our Edinburgh branch. You\’ll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary is £22,500pa
Key Accountabilities & duties
- Serve as the first point of contact at front-of-house reception, handling a wide range of enquiries from walk-in customers, landlords, tenants, and contractors.
- Oversee the general key management using internal systems, booking property keys in and out, coordinating with landlords, tenants, property managers and contractors.
- You will need to conduct general administrative tasks such as answering incoming calls, responding to emails, managing parking permits, dealing with factors, re-tagging keys and key fobs. This includes office organization and stationery ordering.
We\’re not just looking for someone who fits our team; we want to be a good fit for you too! We\’re looking for individuals with qualities such as:-
- Whilst Property Management experience is not essential, it is preferable and will make the transition for the successful applicant easier with some sector knowledge
- Excellent customer services skills
- Strong Administration and organisational skills with problem solving ability
- Strong IT skills, MS Word, Excel
- Multi-tasker with the ability to prioritise
- Ability to remain calm under pressure
- You must have the current legal right to work in the UK
At DJ Alexander, we believe in taking care of our people. That\’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here\’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We\’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You\’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We\’ve got you covered with that important pension pot.
- We\’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
We\’re excited to offer these amazing benefits to our hardworking teams. It\’s our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
Receptionist in Edinburgh employer: DJ Alexander
Contact Detail:
DJ Alexander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Edinburgh
✨Tip Number 1
Familiarise yourself with the local property market in Edinburgh. Understanding the area and its unique characteristics will not only help you answer customer queries more effectively but also demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact, showcasing your ability to handle enquiries with a friendly and professional attitude can set you apart from other candidates.
✨Tip Number 3
Practice your organisational skills by managing multiple tasks at once. You might want to simulate a busy reception environment where you juggle phone calls, emails, and walk-in customers to show that you can remain calm under pressure.
✨Tip Number 4
Network with current or former employees of DJ Alexander if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when you apply through our website.
We think you need these skills to ace Receptionist in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist role at DJ Alexander. Emphasise your customer service skills, administrative abilities, and any IT proficiency, particularly in MS Word and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at DJ Alexander specifically and how your background makes you a great fit for their team.
Highlight Relevant Experience: If you have any previous experience in property management or similar roles, be sure to highlight this in your application. Even if you don't, focus on transferable skills such as multitasking, problem-solving, and remaining calm under pressure.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at DJ Alexander
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for customers. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your ability to handle enquiries with a friendly and professional attitude.
✨Demonstrate Organisational Skills
The role requires strong administrative and organisational skills. Bring up instances where you've successfully managed multiple tasks or projects simultaneously, and explain how you prioritised your workload to meet deadlines.
✨Familiarise Yourself with the Company
Research DJ Alexander and its services before the interview. Understanding their operations and values will help you answer questions more effectively and show your genuine interest in the company.
✨Prepare for Common Interview Questions
Anticipate questions related to handling pressure, problem-solving, and IT skills. Practise your responses to these questions, focusing on how your experiences align with the key accountabilities of the Receptionist role.
