At a Glance
- Tasks: Lead and inspire sales teams to achieve targets and provide excellent customer service.
- Company: Join DJ Alexander, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy competitive pay, discounts, wellness resources, and professional development support.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in property management or sales, with strong communication and problem-solving skills.
- Other info: Diverse and inclusive workplace with great team socials and career growth opportunities.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in Glasgow. You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary is up to £45,000 OTE with company vehicle.
Job Purpose & Overview
- Reports to Sales and Lettings Director
- Key member of the Management team
- Provide excellent leadership to all sales and new business staff across the two Glasgow branches.
- Responsible for the New Business and sales performance across the branches, achieving KPI and budget targets.
- Setting and monitoring KPI's and teams' performance.
Key Accountabilities and Duties
- Lead, inspire and train all Sales and New Business staff in the branches to provide excellent customer service and achieve business targets.
- Provide professional senior management support to all direct reports, ensuring all supervisory processes take place across the whole service area, one to one meetings, performance / absence management and that annual appraisals are conducted to a high standard.
- Build strong working relationships with other departments of the business.
- Support the Sales and Lettings Director in achieving the overall KPI's and budgets with annual services and improvement plans.
- Ensuring the teams are fully trained and competent to deliver their roles and responsibilities.
- Recruitment, staff mentoring & development, ongoing training, and performance management.
- This is a fast-paced environment where you will need to be practical minded to solve problems, with the ability to see the ‘big picture' and make improvements.
- Play a key role in the marketing plan for the region to maximise effectiveness.
- Prepare for and attend Market Appraisals (sales and lettings) and win new business instructions.
- Ensure that all paperwork / AML documentation is up to date and process followed.
- Ensure that sales and new business reports are updated and current.
- Develop and implement key strategies to win and retain business.
We're looking for individuals with qualities such as:
- Full clean UK drivers' licence
- Ideally 1 year Property Management or Sales Experience or knowledge of the private rented sector
- Experience in leading teams and people management duties.
- Friendly and professional manner when dealing with clients
- Able to provide excellent customer service
- Great oral and written communications
- Meticulous attention to detail
- Problem solver
- Confident at relaying information
- Ability to remain calm under pressure
- Good at time management
- Can demonstrate good negotiation/communication skills and be very competent in resolving conflict and potential disputes – both written and verbal
At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together.
At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
New Business & Sales Manager employer: DJ Alexander
Contact Detail:
DJ Alexander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business & Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, attend local events, and engage with industry professionals on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DJ Alexander and understanding their values and services. Tailor your responses to show how your experience aligns with their mission of providing excellent customer service and achieving business targets.
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership style and how you can inspire and train sales teams. Highlight your problem-solving skills and ability to remain calm under pressure – these are key traits for the New Business & Sales Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at DJ Alexander.
We think you need these skills to ace New Business & Sales Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about joining our team at DJ Alexander and how your experience aligns with our mission.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in property management or sales. We love seeing how your skills can contribute to our dynamic team, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as New Business & Sales Manager!
How to prepare for a job interview at DJ Alexander
✨Know Your Stuff
Before the interview, make sure you research DJ Alexander and their operations in Glasgow. Understand their market position, services, and recent news. This will help you demonstrate your genuine interest and knowledge about the company.
✨Showcase Your Leadership Skills
As a New Business & Sales Manager, you'll need to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and train staff to achieve targets.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you've resolved conflicts or improved team performance, and be ready to discuss these in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.