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- Tasks: Support the HMO team, ensure compliance, and maintain client relationships.
- Company: Join DJ Alexander, part of Lomond, Scotland's leading lettings and estate agency network.
- Benefits: Enjoy discounts, wellbeing resources, extra holiday, and professional development support.
- Why this job: Be part of a dynamic team with a focus on customer service and career growth.
- Qualifications: A driving licence and strong customer service skills are preferred; property management experience is a plus.
- Other info: Work in a vibrant city centre office with a fun company culture.
The predicted salary is between 19500 - 26000 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a permanent position located in our city centre office at 10 Sunnyside, Edinburgh, EH7 5RA. You'll enjoy a work week of Monday to Friday 9am - 5pm. The salary is £23,500pa.
What the job involves for a Licensing Property Relationship Manager:
- Support the HMO team manager to deliver the objectives of the department.
- Drive a high level of standard when working through all HMO processes.
- Ensure all compliance and regulations are followed in the required time.
- Deliver exceptional customer service in all aspects of the business.
- Maintain client relationships and co-ordinate/communicate key aspects of property management to the client.
- Assist with admin of the role, including displaying/removing site notices, processing Fire risk assessments, and addressing any issues with tenants and landlords.
- Raise jobs specifically for HMO properties and liaise with contractors to ensure works are carried out in a timely manner.
- Understand application requirements and processes for submitting applications across the DJ Alexander portfolio.
- Learn physical standards required within HMO properties from a property manager perspective.
- Undertake pre-application inspections and report to landlords.
- Develop detailed awareness and understanding of HMO regulations and how they are applied to HMO property.
- Ensure all compliance aspects for the HMO licence are met.
- Communicate effectively with landlords, contractors, PMs, and local authorities in a positive manner.
- Cover HMO inspections with HMO/Fire Officers and create reports if required.
- Understand ASB legislation and how it affects HMO Licences.
- Become an HMO specialist and confident in your knowledge.
- Learn how to conduct an HMO survey, draw HMO floor plans, and advise landlords on requirements for obtaining an HMO licence.
- Ensure the correct cover is in place for the HMO 24hr contact phone and address any issues that require it.
- Work collaboratively with colleagues in other departments, offering support and working on joint projects to achieve business objectives.
We're looking for individuals with qualities such as:
- Current UK driving licence holder.
- Ideally at least 1 year's Property Management experience, but not essential.
- Excellent customer service skills.
- Strong administration and organisational skills.
- Strong IT skills, MS Word, Excel.
- You must have the current legal right to work in the UK.
At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife:
- Discounts at over 900 retailers through our smart spending app.
- Access to resources for wellbeing, including free counselling support sessions.
- Annual leave purchase scheme, allowing you to buy up to an extra 5 days of holiday.
- Smart Tech Scheme for the latest gadgets and appliances.
- Cycle2Work Scheme to reduce our carbon footprint.
- Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- Competitive base pay aligned with market value, plus incentivised commission and performance bonuses.
- Special days and celebrations for length of service.
- Pension plan for retirement.
- Funding for professional qualifications to support your career development.
- Company socials to foster a fun work environment.
We value diversity and inclusion and welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Licensing Property Relationship Manager employer: DJ Alexander
Contact Detail:
DJ Alexander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Property Relationship Manager
✨Tip Number 1
Familiarise yourself with HMO regulations and compliance requirements in Scotland. Understanding these laws will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience with HMO properties. Attend local property management events or join relevant online forums to build connections that could lead to valuable insights and recommendations.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Being able to articulate your approach to maintaining positive interactions will set you apart from other candidates.
✨Tip Number 4
Research DJ Alexander's values and recent projects. Tailoring your conversation during interviews to reflect your alignment with their mission and demonstrating your enthusiasm for their work culture can make a significant impact.
We think you need these skills to ace Licensing Property Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Licensing Property Relationship Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly outline your property management experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of DJ Alexander that appeal to you and how your skills can contribute to their objectives. Be sure to address why you are a good fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in property management.
How to prepare for a job interview at DJ Alexander
✨Know Your HMO Regulations
Familiarise yourself with the latest HMO regulations and compliance requirements. Being able to discuss these confidently will show your potential employer that you are serious about the role and understand the complexities involved in property management.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. This position requires strong interpersonal skills, so be ready to share specific instances where you successfully managed client relationships or resolved issues.
✨Showcase Your Organisational Skills
As a Licensing Property Relationship Manager, you'll need to juggle multiple tasks. Be prepared to discuss how you prioritise your workload and manage your time effectively. Consider sharing tools or methods you use to stay organised.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the company and the role. Inquire about the team dynamics, ongoing projects, or how success is measured in this position. This shows that you're not just interested in the job, but also in contributing to the company's goals.
