At a Glance
- Tasks: Drive viewings, manage tenancies, and build strong client relationships in a dynamic lettings environment.
- Company: Join DJ Alexander, part of the UK's leading lettings network with a vibrant team.
- Benefits: Enjoy competitive pay, discounts, wellness resources, and support for professional development.
- Other info: Diverse workplace culture with fun socials and opportunities for career advancement.
- Why this job: Make a real impact in the property market while growing your career in a supportive team.
- Qualifications: Customer service skills, IT proficiency, and a proactive attitude are essential.
The predicted salary is between 23500 - 25000 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a permanent position located within our Aberdeen office based at The Quadrant, Neoworx, Poynernook Road, Aberdeen. The salary ranges from £23,500 - £25,000.
What the job involves for a Lettings Advisor:
- Maximise and push the offerings and ‘LETS AGREED’ each month.
- Be the focal point of the void period management, ensuring the clients property has maximised viewings and marketing exposure.
- Augment RDS tenancies, to ensure the company achieve this important KPI each month.
- Quality control the result of referencing to ensure the best possible applicant is entering into a lease agreement.
- Deliver an integrated, consistent, day to day service level for the client, ensuring all questions are answered in a timely manner.
- Reports directly into the Lettings Manager, assisting to achieve monthly and annual budgets.
- Build strong relationships with clients based on trust.
- Hit monthly KPI’s - in line with targets.
- Be the main point of contact for the landlord when negotiating tenancies.
- Undertake and attend valuations where required.
- Provide regular reporting into the Lettings Manager to assist with market trends and development opportunities.
- Ensure marketing material of the property is updated and live.
- Pride of work, in keeping the landlord updated during void period viewings, ensuring the landlord is informed at all steps of the journey.
- Maximise and attend viewings to minimize void period - fully utilising IRE diary management.
- Communicate with Property Management to ensure properties are ready for proposed move in dates. This will include checking on remedials and compliance.
- Communicate with Lease Admin department to ensure the timely processing of applications and lease creation.
- From time to time, assist with any Key requests, to facilitate move in dates.
We're looking for individuals with qualities such as:
- Practical understanding of the Private Rented Sector in Scotland.
- Letwell CIH and/or ARLA Propertymark qualification desired.
- Excellent customer service skills.
- Strong IT skills, MS Word, Excel etc.
- Excellent written and verbal communication skills.
- An ability to relay information with knowledge and confidence.
- A pro-active ‘can do’ approach to all tasks.
- Excellent time management and enjoys multi-tasking daily.
- Professional and an eagerness to grow.
- Reliable, polite and friendly.
- Current legal right to work in the UK.
- Full UK Driving license.
Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Lettings Advisor - Drive Viewings, Tenancies & Growth employer: DJ Alexander
At DJ Alexander, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Aberdeen. Our commitment to employee growth is evident through our funding for professional qualifications and a range of benefits including competitive pay, wellness resources, and a supportive environment that values diversity and inclusion. Join us to be part of a dynamic team where your contributions are recognised and celebrated, making a meaningful impact in the lettings industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Advisor - Drive Viewings, Tenancies & Growth
✨Tip Number 1
Get to know the company inside out! Research DJ Alexander and understand their values, services, and the areas they cover. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local property events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to lettings and customer service. Think about how your skills align with the role of a Lettings Advisor and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Lettings Advisor - Drive Viewings, Tenancies & Growth
Some tips for your application 🫡
Show Your Local Knowledge:Since we're all about Scotland, make sure to highlight your understanding of the local property market in your application. We want to see that you know your Edinburgh from your Aberdeen!
Tailor Your CV:Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the Lettings Advisor role. Show us how your customer service skills and proactive approach can help us achieve our KPIs.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate good communication, so make sure your writing reflects that. Highlight your relevant experience without rambling on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DJ Alexander
✨Know Your Stuff About the Private Rented Sector
Before your interview, brush up on your knowledge of the Private Rented Sector in Scotland. Understand the current market trends, regulations, and common challenges landlords face. This will show that you're not just interested in the role but also genuinely invested in the industry.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a client or resolved a tricky issue. This is crucial for a Lettings Advisor role, so make sure to highlight your proactive approach and ability to build strong relationships.
✨Demonstrate Your IT Proficiency
Since strong IT skills are essential, be ready to discuss your experience with MS Word, Excel, and any other relevant software. You might even want to mention specific tasks you've completed using these tools, like managing data or creating reports, to showcase your capabilities.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if DJ Alexander is the right fit for you.
