At a Glance
- Tasks: Manage end of tenancy processes and ensure smooth transitions for tenants and landlords.
- Company: Join DJ Alexander, part of the UK's leading lettings and estate agency network.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Work in a supportive environment with a focus on local expertise.
- Why this job: Be part of a dynamic team making a real difference in people's lives.
- Qualifications: Strong communication skills and a passion for property management.
The predicted salary is between 28800 - 43200 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, Dundee, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as an End of Tenancy Property Manager. This is a full-time permanent contract located in our Edinburgh city centre office. You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary is £23,500-£26,000, dependant on 12 months related Property Manager experience.
What the job involves for an End of Tenancy Property Manager:
- Oversee end-of-tenancy process: Ensure smooth, fair conclusions for both tenants and landlords, including property readiness and work completion for new occupancies.
- Assess dilapidations & liabilities: Review inspection reports with precision, accurately determine tenant vs. landlord responsibility, and compile evidence for deposit claims via Safe Deposit Scotland.
- Advise on property improvements: Recommend upgrades to landlords that enhance value and maintain high standards between tenancies.
- Resolve deposit disputes professionally: Handle customer service issues with empathy and efficiency to achieve positive outcomes and client satisfaction
- Ensure compliance & quality: Maintain rigorous attention to detail across inspections, reports, and communications to uphold property and procedural standards.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Previous Property Management, or industry related experience preferred, but not essential
- Can demonstrate good negotiation/communication skills and be very competent in resolving conflict and potential disputes - both written and verbal
- A positive, proactive attitude, with a strong customer service focus
- Meticulous attention to detail and confident at relaying information
- Process driven, with efficient administration and organisational skills
- Ability to problem solve, be calm under pressure and a track record of exceeding client expectations.
- You must have the current legal right to work in the UK
At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you.
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End of Tenancy Property Manager employer: DJ Alexander
DJ Alexander is an excellent employer that fosters a supportive and inclusive work culture in the picturesque setting of St Andrews. With a commitment to employee growth, we offer ongoing training and development opportunities, ensuring our team members thrive in their roles while enjoying a competitive salary and a focus on work-life balance. Join us to be part of a dynamic team that values diversity and prioritises exceptional customer service in property management.
StudySmarter Expert Advice🤫
We think this is how you could land End of Tenancy Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for the interview by researching DJ Alexander and its local market. Show us you’re not just another candidate; demonstrate your passion for property management and your knowledge of the areas we cover.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We want to see your confidence shine through when discussing your experience and how it relates to the End of Tenancy Property Manager role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing us your enthusiasm for the position and keeping you top of mind.
We think you need these skills to ace End of Tenancy Property Manager
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description carefully. We want to see that you understand what the role of an End of Tenancy Property Manager entails and how your skills align with our needs.
Tailor Your CV:Don’t just send a generic CV! Highlight your relevant experience and skills that match the job requirements. We love seeing how your background fits into our team at DJ Alexander.
Craft a Personal Cover Letter:A cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you want to join us. Make it personal and show us your personality – we’re all about finding the right fit!
Apply Through Our Website:When you're ready, hit that application button on our website. It’s the easiest way for us to receive your application and ensures it goes straight to the right people. We can’t wait to hear from you!
How to prepare for a job interview at DJ Alexander
✨Know Your Local Area
As an End of Tenancy Property Manager, having a solid understanding of the local property market is crucial. Research the areas DJ Alexander covers, like Edinburgh and Glasgow, and be prepared to discuss recent trends or developments in these locations during your interview.
✨Showcase Your Customer Service Skills
This role involves working closely with clients, so it's essential to highlight your customer service experience. Think of specific examples where you've gone above and beyond for a client, and be ready to share these stories to demonstrate your commitment to excellent service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, you might be asked how you would handle a difficult tenant or a last-minute property inspection. Practise your responses to these types of questions to show that you're ready for the challenges of the role.
✨Dress the Part
First impressions matter! Make sure to dress professionally for your interview. A smart outfit not only shows respect for the interviewers but also reflects your seriousness about the position. Aim for a polished look that aligns with the professional standards of the property management industry.
