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- Tasks: Ensure rental properties comply with regulations and manage communication with landlords and tenants.
- Company: Join DJ Alexander, a leading lettings agency in Scotland with a vibrant team.
- Benefits: Enjoy discounts, wellness resources, extra holiday days, and support for professional development.
- Why this job: Make a real impact in property compliance while developing your skills in a supportive environment.
- Qualifications: Attention to detail, strong communication skills, and a problem-solving attitude are key.
- Other info: Dynamic workplace culture with fun socials and a commitment to diversity and inclusion.
The predicted salary is between 22000 - 23500 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
We’re happy to offer you an exciting opportunity to join our dynamic team as a Compliance Co-ordinator. This is a full-time, permanent position located in Edinburgh City Centre. You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary ranges from £22,000 to £23,500.
Responsibilities:- Instructing, chasing and updating safety record data to ensure the rental properties remain compliant with current regulations.
- To ensure Landlord and Tenants understand legal responsibilities for compliance when managing the day-to-day requests to be clear to customers around their responsibilities for access to the property.
- Managing the day-to-day mailboxes and contact of Landlords, Tenants and Contractors in a timely manner to ensure communication lines are followed and recorded.
- Working with contractors to ensure work is instructed, booked in, and carried out in a timely manner and to the correct standard to maintain a good working relationship.
- Instructing any relevant maintenance issues as necessary for compliance.
- Deliver a high standard of customer service and accuracy of data reporting.
- Work with other Departments to assist with the start-up, continuous and off boarding of properties to ensure the properties are and remain legally compliant.
- Working with the team, senior coordinators, and team leader to ensure KPIs are achieved and escalate any issues when appropriate.
- Previous property/letting industry/Contractors experience is desired but not essential. Full training will be provided along with ongoing coaching where required.
- Excellent attention to detail to ensure all safety Certificates remain compliant.
- Great verbal and nonverbal communication skills.
- Ability to delegate.
- Strong customer service skills to handle difficult situations.
- Good organisational skills with a problem-solving attitude.
- Good communication/negotiation skills and very competent in resolving conflict and potential disputes.
- Confident at relaying information.
- Ability to prioritise and multi-task.
- Ability to remain calm under pressure in a fast-paced environment.
- Good IT skills including MS Office Suite; experience in Reapit and Fixflo is desired but not essential.
- Legal Right to Work in the UK.
At DJ Alexander, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme allows you to buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We’re committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We’ve got you covered with that important pension pot. We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
All offers are conditional on verification of the right to work in the UK, and a successful background screening check. This check will include verification, qualification verification (if relevant) and a basic criminal check. Further details of this policy and procedure will be sent to you if successful along with any conditional offer.
Compliance Coordinator in Edinburgh employer: DJ Alexander
Contact Detail:
DJ Alexander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Coordinator in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and compliance sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DJ Alexander and understanding their values and services. Tailor your answers to show how your skills align with their mission of providing top-notch customer service and compliance.
✨Tip Number 3
Practice your communication skills! As a Compliance Coordinator, you'll need to relay information clearly. Consider mock interviews with friends or family to boost your confidence and refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at DJ Alexander.
We think you need these skills to ace Compliance Coordinator in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Compliance Coordinator role. Highlight any relevant experience or skills that match the job description, especially in compliance and customer service.
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, be sure to proofread your application. A well-presented application reflects your ability to maintain high standards, which is crucial for compliance work.
Be Clear and Concise: When writing your cover letter, get straight to the point. Clearly explain why you’re a great fit for the role and how your skills align with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team at DJ Alexander!
How to prepare for a job interview at DJ Alexander
✨Know Your Compliance Basics
Before the interview, brush up on the key compliance regulations relevant to the property and letting industry. Understanding the legal responsibilities of landlords and tenants will show that you're serious about the role and can communicate these effectively.
✨Showcase Your Communication Skills
Since this role involves liaising with landlords, tenants, and contractors, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved conflicts or communicated complex information in previous roles.
✨Demonstrate Attention to Detail
Bring along examples of your work that highlight your attention to detail, especially in data reporting or compliance checks. This could be a project where you ensured all safety certificates were up to date or a time when you caught an error that could have led to compliance issues.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges you might face in the role and how you would handle them. Be ready to discuss specific situations where you've had to prioritise tasks or manage multiple requests under pressure, showcasing your organisational skills.
