At a Glance
- Tasks: Manage financial operations and handle landlord and tenant queries with exceptional customer service.
- Company: DJ Alexander, a leading lettings agency in Edinburgh.
- Benefits: Smart spending app, employee assistance programmes, and support for professional development.
- Other info: Permanent role based in our vibrant city centre office.
- Why this job: Join a dynamic team and make a difference in the lettings industry.
- Qualifications: Strong communication and administrative skills with a professional demeanour.
The predicted salary is between 25000 - 32000 £ per year.
DJ Alexander, a leading lettings agency in Edinburgh, is seeking a Client Account Administrator. This permanent role, based in our city centre office, involves managing financial operations, handling landlord and tenant queries, and ensuring exceptional customer service.
Ideal candidates possess strong communication and administrative skills and have a professional demeanor.
Benefits include:
- A smart spending app
- Employee assistance programs
- Support for professional development
Client Accounts & Property Support Specialist employer: DJ Alexander
Contact Detail:
DJ Alexander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts & Property Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings industry or join relevant groups on social media. You never know who might have the inside scoop on job openings at DJ Alexander.
✨Tip Number 2
Prepare for the interview by researching DJ Alexander and understanding their values. Show us that you’re not just another candidate, but someone who genuinely aligns with their mission and can contribute to their exceptional customer service.
✨Tip Number 3
Practice your communication skills! Since this role involves handling queries from landlords and tenants, being articulate and confident is key. Try mock interviews with friends or use online resources to sharpen your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Accounts & Property Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and administrative skills, as these are key for the Client Accounts & Property Support Specialist role. We want to see how your experience aligns with managing financial operations and handling queries.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your professional demeanor and customer service experience. Let us know why you’re excited about working with DJ Alexander and how you can contribute to our team.
Showcase Relevant Experience: When filling out your application, be sure to include any relevant experience in property management or client accounts. We love seeing how your background can bring value to our agency and help us provide exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at DJ Alexander
✨Know Your Numbers
As a Client Accounts & Property Support Specialist, you'll be dealing with financial operations. Brush up on basic financial concepts and be ready to discuss how you would handle specific scenarios involving landlord and tenant queries. This shows your understanding of the role and your ability to manage finances effectively.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare examples of how you've successfully resolved customer queries in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your professional demeanour and ability to provide exceptional customer service.
✨Research DJ Alexander
Familiarise yourself with DJ Alexander's values, services, and recent news. Understanding the company’s culture and what they stand for will help you tailor your answers and show genuine interest in the position. It also gives you a chance to ask insightful questions during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in managing client accounts and how you would address them. Practising these responses will help you feel more confident and prepared during the interview.