At a Glance
- Tasks: Drive viewings, manage tenancies, and build strong client relationships.
- Company: Join DJ Alexander, part of the UK's leading lettings network.
- Benefits: Enjoy discounts, wellbeing resources, and professional development support.
- Other info: Diverse and inclusive workplace with fun company socials.
- Why this job: Make a real impact in the property sector while growing your career.
- Qualifications: Customer service skills and a proactive approach are essential.
The predicted salary is between 23500 - 25000 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a permanent position located within our Aberdeen office based at The Quadrant, Neoworx, Poynernook Road, Aberdeen. The salary ranges from £23,500 - £25,000.
What the job involves for a Lettings Advisor:
- Maximise and push the offerings and ‘LETS AGREED’ each month.
- Be the focal point of the void period management, ensuring the clients property has maximised viewings and marketing exposure.
- Augment RDS tenancies, to ensure the company achieve this important KPI each month.
- Quality control the result of referencing to ensure the best possible applicant is entering into a lease agreement.
- Deliver an integrated, consistent, day to day service level for the client, ensuring all questions are answered in a timely manner.
- Reports directly into the Lettings Manager, assisting to achieve monthly and annual budgets.
- Build strong relationships with clients based on trust.
- Hit monthly KPI’s - in line with targets.
- Be the main point of contact for the landlord when negotiating tenancies.
- Undertake and attend valuations where required.
- Provide regular reporting into the Lettings Manager to assist with market trends and development opportunities.
- Ensure marketing material of the property is updated and live.
- Pride of work, in keeping the landlord updated during void period viewings, ensuring the landlord is informed at all steps of the journey.
- Maximise and attend viewings to minimize void period - fully utilising IRE diary management.
- Communicate with Property Management to ensure properties are ready for proposed move in dates. This will include checking on remedials and compliance.
- Communicate with Lease Admin department to ensure the timely processing of applications and lease creation.
- From time to time, assist with any Key requests, to facilitate move in dates.
We're looking for individuals with qualities such as:
- Practical understanding of the Private Rented Sector in Scotland.
- Letwell CIH and/or ARLA Propertymark qualification desired.
- Excellent customer service skills.
- Strong IT skills, MS Word, Excel etc.
- Excellent written and verbal communication skills.
- An ability to relay information with knowledge and confidence.
- A pro-active ‘can do’ approach to all tasks.
- Excellent time management and enjoys multi-tasking daily.
- Professional and an eagerness to grow.
- Reliable, polite and friendly.
- Current legal right to work in the UK.
- Full UK Driving license.
Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Lettings Advisor - Drive Viewings, Tenancies & Growth in Aberdeen employer: DJ Alexander
At DJ Alexander, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Aberdeen. Our commitment to employee growth is evident through our funding for professional qualifications and a range of benefits including competitive pay, wellness resources, and a supportive environment that values diversity and inclusion. Join us to be part of a dynamic team where your contributions are recognised and celebrated, making a meaningful impact in the lettings industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Advisor - Drive Viewings, Tenancies & Growth in Aberdeen
✨Tip Number 1
Get to know the company inside out! Research DJ Alexander and understand their values, services, and the areas they cover. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local property events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that Lettings Advisor role.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the job description, especially around customer service and managing viewings. Practise your responses so you can confidently showcase your experience and enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your eagerness for the position. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Lettings Advisor role at DJ Alexander.
We think you need these skills to ace Lettings Advisor - Drive Viewings, Tenancies & Growth in Aberdeen
Some tips for your application 🫡
Show Your Passion for Lettings:When writing your application, let us see your enthusiasm for the lettings industry. Share any relevant experiences or insights you have about the Private Rented Sector in Scotland. This will help us understand why you're a great fit for the Lettings Advisor role!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the job description. We want to see how your customer service skills and proactive approach can contribute to our team at DJ Alexander.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and potential.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at DJ Alexander!
How to prepare for a job interview at DJ Alexander
✨Know Your Stuff About the Private Rented Sector
Before your interview, brush up on your knowledge of the Private Rented Sector in Scotland. Familiarise yourself with current trends, regulations, and common challenges landlords face. This will show that you’re not just interested in the role but also understand the industry.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a client. This is crucial for a Lettings Advisor role, as building strong relationships with clients is key.
✨Demonstrate Your IT Proficiency
Since the job requires strong IT skills, be ready to discuss your experience with MS Word, Excel, and any other relevant software. You might even want to mention how you’ve used these tools to improve efficiency or manage tasks effectively in previous roles.
✨Be Ready to Discuss KPIs
Understand what KPIs are relevant to the Lettings Advisor position and be prepared to talk about how you would approach meeting them. Whether it’s maximising viewings or managing void periods, showing that you have a proactive mindset will impress the interviewers.
