At a Glance
- Tasks: Help clients find and let properties while maximising viewings and marketing exposure.
- Company: Join DJ Alexander, part of the UK's leading lettings network with a vibrant team.
- Benefits: Enjoy discounts, wellbeing resources, professional development funding, and competitive pay.
- Other info: Experience a fun workplace culture with social events and career growth opportunities.
- Why this job: Make a real impact in the property market while building strong client relationships.
- Qualifications: Customer service skills, IT proficiency, and a proactive approach are essential.
The predicted salary is between 23500 - 25000 £ per year.
Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a permanent position located within our Aberdeen office based at The Quadrant, Neoworx, Poynernook Road, Aberdeen. The salary ranges from £23,500 - £25,000.
Responsibilities- Maximise and push the offerings and 'LETS AGREED' each month.
- Be the focal point of the void period management, ensuring the clients property has maximised viewings and marketing exposure.
- Augment RDS tenancies, to ensure the company achieve this important KPI each month.
- Quality control the result of referencing to ensure the best possible applicant is entering into a lease agreement.
- Deliver an integrated, consistent, day to day service level for the client, ensuring all questions are answered in a timely manner.
- Reports directly into the Lettings Manager, assisting to achieve monthly and annual budgets.
- Build strong relationships with clients based on trust.
- Hit monthly KPI's - in line with targets.
- Be the main point of contact for the landlord when negotiating tenancies.
- Undertake and attend valuations where required.
- Provide regular reporting into the Lettings Manager to assist with market trends and development opportunities.
- Ensure marketing material of the property is updated and live.
- Pride of work, in keeping the landlord updated during void period viewings, ensuring the landlord is informed at all steps of the journey.
- Maximise and attend viewings to minimise void period - fully utilising IRE diary management.
- Communicate with Property Management to ensure properties are ready for proposed move in dates. This will include checking on remedials and compliance.
- Communicate with Lease Admin department to ensure the timely processing of applications and lease creation.
- From time to time, assist with any Key requests, to facilitate move in dates.
- Practical understanding of the Private Rented Sector in Scotland.
- Letwell CIH and/or ARLA Propertymark qualification desired.
- Excellent customer service skills.
- Strong IT skills, MS Word, Excel etc.
- Excellent written and verbal communication skills.
- An ability to relay information with knowledge and confidence.
- A pro-active 'can do' approach to all tasks.
- Excellent time management and enjoys multi-tasking daily.
- Professional and an eagerness to grow.
- Reliable, polite and friendly.
- Current legal right to work in the UK.
- Full UK Driving license.
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Lettings Advisor in Aberdeen employer: DJ Alexander
At DJ Alexander, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Aberdeen. Our commitment to employee growth is evident through our funding for professional qualifications and a range of benefits including competitive pay, wellness resources, and a supportive environment that values diversity and inclusion. Join us to be part of a dynamic team where your contributions are recognised and celebrated, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Advisor in Aberdeen
✨Tip Number 1
Get to know the company inside out! Research DJ Alexander and understand their values, services, and the areas they cover. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local property events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to lettings and customer service. Think about how your skills align with the role and be ready to share examples that highlight your experience and proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DJ Alexander family. Good luck!
We think you need these skills to ace Lettings Advisor in Aberdeen
Some tips for your application 🫡
Show Your Local Knowledge:Since we're all about Scotland, make sure to highlight any local knowledge you have in your application. Whether it's about the property market or the best spots in Aberdeen, we want to see how well you know the area!
Tailor Your CV and Cover Letter:Don't just send a generic CV! Tailor it to the Lettings Advisor role by emphasising your customer service skills and any relevant experience in the private rented sector. We love seeing candidates who take the time to personalise their applications.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for your skills and experiences where possible. We appreciate straightforward communication, so show us you can relay information effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at DJ Alexander
✨Know Your Stuff
Before the interview, brush up on your knowledge of the Private Rented Sector in Scotland. Familiarise yourself with local market trends and be ready to discuss how you can maximise viewings and manage void periods effectively.
✨Showcase Your Customer Service Skills
As a Lettings Advisor, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. This will demonstrate your proactive approach and ability to build strong relationships.
✨Be Ready to Discuss KPIs
Understand the importance of KPIs in the lettings industry. Be prepared to talk about how you would contribute to hitting monthly targets and what strategies you would implement to ensure success in this area.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the company's approach to professional development, or how they measure success in the role. This shows your genuine interest in the position and the company.
