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- Tasks: Fix, install, and service white goods in customers' homes with a smile.
- Company: Join Currys, the UK's leading tech retailer with a caring team.
- Benefits: Enjoy competitive salary, product discounts, and ongoing training.
- Why this job: Make a real difference by solving problems and helping customers daily.
- Qualifications: Hands-on experience with white goods and a full UK driving licence required.
- Other info: Embrace a diverse workplace with excellent career growth opportunities.
The predicted salary is between 28000 - 36000 £ per year.
White Goods Engineer (Gas and Non‑Gas) – Thetford, Thetford Customer Service Centre – Permanent, Full Time.
Salary: £33,000 – £36,000 per annum.
Shift pattern: Average of 41 hours per week, working 5 over 7 (some Saturdays on a rostered basis). No Sundays.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.
Role overview
- Visiting customers’ homes to fix, install or service a range of white goods including washing machines, dishwashers and fridges.
- Managing your own schedule, working independently and driving your fully equipped company van.
- Diagnosing faults and repairing appliances efficiently and effectively.
- Getting to the root of issues and fixing things first time wherever you can.
- Delivering expert advice and technical support with a smile.
- Representing Currys as a trusted home services professional.
Benefits
- First‑class induction and on‑going learning.
- Company approved tools and van.
- A shift pattern of five over eight days.
- Quarterly bonus.
- Product discounts across the latest tech.
Qualifications
- Hands‑on experience repairing domestic white goods (essential).
- A full UK/EU driving licence (max 6 points).
- CCN1 and CKR1 ACS or equivalent (LPG preferred but not required).
- Confidence working on your own and solving problems on the spot.
- A friendly, professional attitude, taking pride in doing the job right first time.
- A natural problem‑solver with great customer skills.
- To love that feeling when you’ve delivered for a customer and made a difference.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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White Goods Engineer (Gas and Non-Gas) employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer (Gas and Non-Gas)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to white goods engineering. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your problem-solving skills! During the interview, be prepared to discuss specific examples where you've diagnosed and fixed issues with appliances. Highlighting your hands-on experience will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you determine if Currys is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace White Goods Engineer (Gas and Non-Gas)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with white goods. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about fixing appliances and how you can bring that friendly, professional attitude to our team. Keep it personal and engaging!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky repairs or customer issues in the past. We love a natural problem-solver, so let us know how you get to the root of issues and fix things right first time.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dixons Carphone
✨Know Your White Goods
Brush up on your knowledge of white goods, especially the common issues and repairs for washing machines, dishwashers, and fridges. Being able to discuss specific examples from your experience will show that you’re not just familiar with the appliances but also confident in your ability to fix them.
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've diagnosed and resolved issues on the spot. Currys values a natural problem-solver, so think of scenarios where you’ve had to think quickly and effectively to deliver a solution for a customer.
✨Demonstrate Your Customer Service Approach
Since you'll be representing Currys in customers' homes, it’s crucial to convey your friendly and professional attitude. Be ready to discuss how you handle difficult situations with customers and ensure they feel valued and understood.
✨Familiarise Yourself with the Company Culture
Research Currys and their commitment to technology and customer service. Understanding their values and how they prioritise inclusion and diversity can help you align your answers with what they’re looking for in a candidate.
