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- Tasks: Diagnose and repair white goods in customers' homes while managing your own schedule.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy 30 days annual leave, competitive pension, and product discounts.
- Why this job: Make a real impact on customers' lives while developing valuable skills.
- Qualifications: Experience in white goods repairs and a valid UK/EU driving licence required.
- Other info: Opportunities for ongoing learning and career growth in a dynamic environment.
The predicted salary is between 28000 - 36000 £ per year.
White Goods Engineer
Wednesbury
Birmingham Customer Service Centre
Permanent
Full Time
Salary : 32,000 to 36,000 depend upon experience
Shift Pattern : Monday – Friday with every 3 Saturday in and then Monday will be off following week
Areas covers : West Midlands, Staffordshire, Warwickshire
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip‑top condition. Whether you’re installing, diagnosing faults or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.
Role overview:
As part of this role, you’ll be responsible for:
- Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
- Testing, diagnosing and fixing white goods in our customers’ homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
You will need:
- Proven experience in White Goods repairs.
- Full UK/EU driving licence with no more than 6 penalty points.
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
- To love that feeling when you’ve delivered for a customer.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
- First‑class induction and on‑going learning.
- Company approved tools and van.
- A shift pattern of five over eight days.
- Quarterly bonus.
- Product discounts across the latest tech.
Join our White Goods Engineer team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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White Goods Engineer employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to white goods engineering. Think about your past experiences and how they relate to the role. The more you prepare, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your chat. It’s all about proving you’ve got the chops to handle those white goods repairs like a pro!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your experience with white goods repairs. We want to see how your skills can help us keep our customers' appliances in tip-top condition!
Be Personable: Remember, building rapport with customers is key! Use your application to showcase your customer service skills and how you’ve made a difference in previous roles. We love a good story!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor it to the White Goods Engineer role. Mention specific responsibilities from the job description that excite you and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and we’ll be able to track your application better. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Dixons Carphone
✨Know Your White Goods
Brush up on your knowledge of white goods appliances before the interview. Be ready to discuss common issues, repairs, and your past experiences. This will show that you’re not just familiar with the products but also passionate about keeping them in top condition.
✨Show Off Your Customer Service Skills
Since building rapport with customers is key, prepare examples of how you've successfully interacted with clients in the past. Think of situations where you turned a negative experience into a positive one, as this will highlight your ability to connect and communicate effectively.
✨Demonstrate Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Practice explaining how you would diagnose and fix specific appliance issues. This will showcase your technical skills and your logical approach to problem-solving, which are crucial for a White Goods Engineer.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the team dynamics or ongoing training opportunities. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
