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- Tasks: Diagnose and repair white goods in customers' homes while managing your own schedule.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Enjoy 30 days annual leave, competitive pension, and product discounts.
- Why this job: Make a real impact on customers' lives while developing valuable skills.
- Qualifications: Experience in white goods repairs and a full UK driving licence required.
- Other info: Great career growth opportunities with ongoing training and a focus on inclusion.
The predicted salary is between 28800 - 43200 £ per year.
White Goods Engineer
Basingstoke
Basingstoke Customer Service Centre
Permanent
Full Time
Counties/Areas recruiting in: GU, BH, SO, PO, RG, SP
Shift Pattern: Average of 41 hours per week working 5 over 7 Days (some Saturday working on a rostered basis)
No Sundays!
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.
Role overview:
As part of this role, you’ll be responsible for:
- Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
- Testing, diagnosing and fixing white goods in our customers’ homes.
- Providing and implementing technical knowledge across a range of white goods appliances.
- Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
You will need:
- Proven experience in White Goods repairs.
- Full UK/EU driving licence with no more than 6 penalty points.
- Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
- To love that feeling when you’ve delivered for a customer.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
- First-class induction and on-going learning.
- Company approved tools and van.
- A shift pattern of seven over eight days.
- Quarterly bonus.
- Product discounts across the latest tech.
Join our White Goods Engineer team and we\\\’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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White Goods Engineer employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Currys and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to deliver amazing tech experiences.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills related to white goods repairs. You might get asked about specific scenarios during your interview, so being prepared with examples of your past work can really set you apart.
✨Tip Number 3
Show off your people skills! Since you'll be working directly with customers, think of ways to demonstrate your ability to build rapport. Share stories where you've gone above and beyond to help someone out – it’ll highlight your customer service skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team. Don’t hesitate – take that step towards becoming a White Goods Engineer with us!
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with white goods repairs in your application. We want to see how your skills can help us keep our customers' appliances in tip-top condition!
Be Personable: Since building rapport with customers is key, let your personality shine through in your written application. Share a little about how you connect with people and make their day better!
Tailor Your Application: Don’t just send a generic application! Tailor it to the White Goods Engineer role by mentioning specific responsibilities from the job description that excite you. We love seeing genuine interest!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dixons Carphone
✨Know Your White Goods
Brush up on your knowledge of white goods appliances before the interview. Be ready to discuss common issues, repairs, and your previous experiences. This will show that you’re not just a technician but someone who genuinely understands the products you'll be working with.
✨Show Off Your Customer Service Skills
Since building rapport with customers is key, prepare examples of how you've successfully interacted with clients in the past. Think about times when you turned a negative experience into a positive one, as this will highlight your ability to connect with customers.
✨Demonstrate Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Practice explaining your thought process when diagnosing and fixing faults. This will help the interviewers see how you approach challenges and your technical expertise.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the company’s approach to customer service. This shows your interest in the role and helps you determine if it’s the right fit for you.
