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- Tasks: As a White Goods Engineer, you'll install, diagnose faults, and repair appliances in customers' homes.
- Company: Join Currys, the UK's leading tech retailer, with a team of 25,000 passionate colleagues.
- Benefits: Enjoy 30 days annual leave, a competitive pension, product discounts, and a quarterly bonus.
- Why this job: Make a real impact on customers and the planet while building a rewarding career with ongoing training.
- Qualifications: Proven experience in White Goods repairs and a full UK/EU driving licence required.
- Other info: Embrace a culture of inclusion and diversity, with support throughout your application process.
The predicted salary is between 30000 - 42000 ÂŁ per year.
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Bolton
North West ERDC
Permanent
Full Time
Grade 3
Shift Pattern – Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis)
No Sundays!
At Currys we’re united by one passion: to help everyone enjoy amazing technology.
As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
Join us as a White Goods Engineer and you’ll work your magic to keep customers’ appliances in tip-top condition. Whether you’re installing, diagnosing faults or making a vital repair, you’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.
Role overview:
As part of this role, you’ll be responsible for:
● Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
● Testing, diagnosing and fixing white goods in our customers’ homes.
â—Ź Providing and implementing technical knowledge across a range of white goods appliances.
â—Ź Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
You will need:
â—Ź Proven experience in White Goods repairs.
â—Ź Full UK/EU driving licence with no more than 6 penalty points.
â—Ź Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
● To love that feeling when you’ve delivered for a customer.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
â—Ź First-class induction and on-going learning.
â—Ź Company approved tools and van.
â—Ź Quarterly bonus.
â—Ź Product discounts across the latest tech.
Join our White Goods Engineer team and we\’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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White Goods Engineer employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Familiarise yourself with the latest white goods technology and common issues that arise. This knowledge will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your past repair experiences. Highlighting your problem-solving skills and customer service approach will show that you’re a great fit for the team.
✨Tip Number 4
Research Currys' values and mission. Understanding their commitment to customer service and sustainability will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a White Goods Engineer. Tailor your application to highlight relevant experience and skills that match what Currys is looking for.
Highlight Relevant Experience: Make sure to emphasise your proven experience in white goods repairs. Include specific examples of past work where you successfully diagnosed and fixed appliances, as this will demonstrate your capability for the role.
Showcase Customer Service Skills: Since building rapport with customers is crucial, include examples in your application that showcase your customer service skills. Mention any experiences where you went above and beyond to ensure customer satisfaction.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail.
How to prepare for a job interview at Dixons Carphone
✨Showcase Your Technical Skills
As a White Goods Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss specific repairs you've completed and the methods you used. Highlight any relevant qualifications, such as ACS certifications, even if they're not essential.
✨Emphasise Customer Service
Building rapport with customers is key in this role. Share examples of how you've successfully interacted with clients in the past, focusing on how you resolved their issues and ensured their satisfaction. This will show that you understand the importance of customer experience.
✨Demonstrate Time Management Skills
Since you'll be managing your own schedule, it's important to convey your ability to work independently and efficiently. Discuss how you prioritise tasks and manage your time effectively, especially when dealing with multiple appointments or unexpected challenges.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the position. This not only helps you gather information but also demonstrates your enthusiasm for the job.
