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- Tasks: As a White Goods Engineer, you'll diagnose and repair appliances in customers' homes.
- Company: Currys is the UK's leading tech retailer, dedicated to amazing customer service.
- Benefits: Enjoy 30 days annual leave, a competitive pension, product discounts, and ongoing training.
- Why this job: Join a supportive team, make a real impact, and develop skills for life.
- Qualifications: Experience in white goods repairs and a valid UK/EU driving licence required.
- Other info: Opportunity for a quarterly bonus and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertWhite Goods EngineerStevenageStevenage Customer Service CentrePermanentFull TimeShift Pattern: 5 over 7 DaysAt Currys we\’re united by one passion: to help everyone enjoy amazing technology.As the UK\’s best-known retailer of tech, we\’re proud of the service our customers receive – and it\’s all down to our team of 25,000 caring and committed colleagues. So you\’ll never go it alone here. You\’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.Join us as a White Goods Engineer and you\’ll work your magic to keep customers\’ appliances in tip-top condition. Whether you\’re installing, diagnosing faults or making a vital repair, you\’ll be on hand with the right skills, right knowledge and plenty of smiles to make sure every experience is a great one.Role overview: As part of this role, you\’ll be responsible for:● Driving your company van and managing your own day effectively (as you\’ll work mainly on your own).● Testing, diagnosing and fixing white goods in our customers\’ homes.● Providing and implementing technical knowledge across a range of white goods appliances.● Building up our reputation as a home services expert.A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it\’ll be down to you to get their products back on track and put their minds at ease.You will need:● Proven experience in White Goods repairs.● Full UK/EU driving licence with no more than 6 penalty points.● Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).● To love that feeling when you\’ve delivered for a customer.We know our people are the secret to our success. That\’s why we\’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you\’ll find a host of benefits designed to work for you. They include:● First-class induction and on-going learning.● Company approved tools and van.● A shift pattern of five over seven days.● Quarterly bonus.● Product discounts across the latest tech.Join our White Goods Engineer team and we\’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we\’re in a position to make a real impact on people and the planet.Every voice has a space at our table and we\’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we\’ll do our best to help.
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White Goods Engineer employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Engineer
✨Tip Number 1
Familiarise yourself with the latest white goods technology and common issues. Being knowledgeable about the appliances you’ll be working on will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the White Goods Engineer position.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since building rapport with customers is crucial in this role, think of specific examples where you've successfully resolved issues or enhanced customer satisfaction.
✨Tip Number 4
Showcase any relevant certifications or training you have, especially if you possess ACS qualifications. Highlighting these credentials can set you apart from other candidates and demonstrate your commitment to the field.
We think you need these skills to ace White Goods Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a White Goods Engineer. Tailor your application to highlight relevant experience in white goods repairs and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with white goods repairs. Mention specific appliances you’ve worked on and any technical knowledge that aligns with the role.
Showcase Customer Service Skills: Since building rapport with customers is crucial, include examples in your application that demonstrate your ability to communicate effectively and provide excellent customer service.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dixons Carphone
✨Showcase Your Technical Skills
As a White Goods Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss specific repairs you've completed, the tools you used, and any challenges you faced. This will show your problem-solving abilities and hands-on experience.
✨Emphasise Customer Service
Since building rapport with customers is key in this role, share examples of how you've successfully interacted with clients in the past. Highlight your communication skills and how you ensure customer satisfaction during service calls.
✨Discuss Time Management
You'll be managing your own schedule while driving a company van, so it's important to convey your time management skills. Prepare to explain how you prioritise tasks and ensure efficiency when working independently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your troubleshooting skills. Think about common issues with white goods and how you would approach diagnosing and fixing them. This will help you demonstrate your critical thinking and technical knowledge.
