Sales Colleague - Peak

Sales Colleague - Peak

London Part-Time No home office possible
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Dixons Carphone

At a Glance

  • Tasks: Engage customers, match them with tech products, and support store operations.
  • Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
  • Benefits: Enjoy flexible hours, competitive pay, bonuses, product discounts, and wellbeing initiatives.
  • Why this job: Join a supportive team, learn about tech, and make a positive impact on customers and the planet.
  • Qualifications: Be friendly, eager to learn, and a strong team player; no prior tech knowledge needed.
  • Other info: Flexible working hours, ongoing training, and a commitment to diversity and inclusion.

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8-15 hours per week, with flexibility to work additional hours. ÂŁ12.21* per hour plus an average bonus per hour of 89p (*rising to ÂŁ12.51 on successful completion of probation period)
Plus an additional London allowance of ÂŁ1.00 per hour

At Currys we’re united by one passion: to help everyone enjoy amazing technology.As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Retail Sales Colleague you don\’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we\’ll give you the confidence you need to ensure your recommendations are top notch.

Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.

Role overview:

As part of this role, you’ll be responsible for:
â—Ź Asking the right questions to match customers with products.
â—Ź Making every customer interaction memorable.
â—Ź Offering support services like delivery and installation, recycling and ways to pay.
â—Ź Contributing towards the overall sales performance of the store.
â—Ź Working across different departments and product ranges.
â—Ź Supporting with the running of the store by completing operational tasks.

Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won’t want to do anything else.

You will need to be:
â—Ź Approachable and friendly.
â—Ź Keen to learn about the latest technology.
â—Ź Comfortable achieving personal sales, service and customer experience targets.
â—Ź A strong team player, confident working across all parts of the store and winning as a team.

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you. They include:
â—Ź Monthly performance-related bonus.
â—Ź Product discounts on the latest tech.
â—Ź A range of wellbeing initiatives.

Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.

Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.

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Sales Colleague - Peak employer: Dixons Carphone

At Currys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member can thrive. With flexible working hours, competitive pay, and a commitment to employee development through ongoing training and support, we empower our Sales Colleagues to excel in their roles while enjoying the latest technology. Join us in making a positive impact on customers and the planet, all while being part of a diverse and inclusive team that celebrates every achievement, big or small.
Dixons Carphone

Contact Detail:

Dixons Carphone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Colleague - Peak

✨Tip Number 1

Familiarise yourself with the latest technology trends and products. Being knowledgeable about what’s currently popular can help you engage with customers and demonstrate your passion for tech during the interview.

✨Tip Number 2

Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you feel more confident in asking the right questions and making customer interactions memorable.

✨Tip Number 3

Showcase your teamwork abilities by discussing past experiences where you collaborated effectively with others. Highlighting your ability to work well in a team will resonate with the company’s values.

✨Tip Number 4

Be prepared to discuss how you handle targets and pressure. Think of examples from previous roles where you successfully met sales or service goals, as this will demonstrate your capability to thrive in a retail environment.

We think you need these skills to ace Sales Colleague - Peak

Customer Service Skills
Sales Techniques
Product Knowledge
Communication Skills
Teamwork
Problem-Solving Skills
Adaptability
Time Management
Approachability
Flexibility
Attention to Detail
Learning Agility
Interpersonal Skills
Operational Task Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Colleague position. Tailor your application to highlight how your skills and experiences align with what Currys is looking for.

Show Your Personality: Since the role emphasises being approachable and friendly, make sure your application reflects your personality. Use a conversational tone in your cover letter to convey your enthusiasm for technology and customer service.

Highlight Relevant Experience: Even if you don’t have direct retail experience, mention any customer service roles or teamwork experiences that demonstrate your ability to work well with others and meet targets. Specific examples will make your application stand out.

Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Dixons Carphone

✨Show Your Passion for Technology

Make sure to express your enthusiasm for technology during the interview. Talk about any gadgets or tech trends you follow, and how they excite you. This will demonstrate that you're keen to learn and engage with the products you'll be selling.

✨Emphasise Teamwork Skills

Since this role requires strong collaboration, share examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and contribute to a positive team environment, as this aligns with the company's values.

✨Prepare for Customer Interaction Scenarios

Think about potential customer scenarios you might face in the role. Be ready to discuss how you would approach these situations, focusing on making interactions memorable and providing excellent service.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities, team dynamics, or how success is measured in the position. This shows that you're serious about contributing to the team.

Sales Colleague - Peak
Dixons Carphone
Location: London
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