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For Companies At a Glance
- Tasks: Engage customers, match them with tech products, and support store operations.
- Company: Join Currys, the UK's leading tech retailer, passionate about amazing technology.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, product discounts, and wellbeing initiatives.
- Why this job: Be part of a supportive team, learn about tech, and make a positive impact.
- Qualifications: Friendly, eager to learn, and a strong team player with sales targets in mind.
- Other info: Flexible working hours, ongoing training, and a commitment to diversity and inclusion.
15-30 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus per hour of 89p (*rising to £12.51 on successful completion of probation period).
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Retail Sales Colleague you don’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we’ll give you the confidence you need to ensure your recommendations are top notch.
Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
Role overview:
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won’t want to do anything else.
You will need to be:
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you. They include:
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Sales Colleague employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about what’s currently popular will help you engage customers effectively and demonstrate your passion for tech.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will boost your confidence in making every customer interaction memorable, which is key for this role.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated successfully with others. Highlighting your team spirit will resonate well with the company culture at Currys.
✨Tip Number 4
Be prepared to discuss how you would handle specific customer queries or challenges. Think of examples where you’ve gone above and beyond to assist someone, as this aligns with the role's focus on customer experience.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Sales Colleague. Tailor your application to highlight how your skills and experiences align with these expectations.
Show Your Personality: Since the role emphasises being approachable and friendly, make sure your application reflects your personality. Use a conversational tone in your cover letter to convey your enthusiasm for technology and customer service.
Highlight Relevant Experience: If you have previous experience in retail or customer service, be sure to mention it. Provide specific examples of how you've contributed to sales performance or enhanced customer experiences in past roles.
Express Willingness to Learn: The job mentions that you don't need in-depth tech knowledge before joining. Emphasise your eagerness to learn about the latest technology and how you can quickly adapt to new information and training.
How to prepare for a job interview at Dixons Carphone
✨Show Your Passion for Technology
As a Sales Colleague, it's essential to demonstrate your enthusiasm for technology. Be prepared to discuss your favourite gadgets or recent tech trends, as this will show your potential employer that you're genuinely interested in the products you'll be selling.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer interactions. Practice asking open-ended questions to understand customer needs and how you would make their experience memorable. This will showcase your ability to connect with customers and provide excellent service.
✨Highlight Teamwork Skills
Since the role requires strong collaboration, be ready to share examples of how you've worked effectively in a team. Discuss any experiences where you contributed to a group goal or supported colleagues, as this will align with the company's emphasis on teamwork.
✨Demonstrate Flexibility and Adaptability
The job involves working flexible hours, so be sure to express your willingness to adapt to different schedules. Share any past experiences where you successfully managed changing circumstances, which will reassure the interviewer of your reliability and commitment.
