At a Glance
- Tasks: Analyse data to uncover trends and provide actionable insights for business leaders.
- Company: Join Currys, a leading tech retailer with a focus on compliance and customer satisfaction.
- Benefits: Enjoy a hybrid work model, competitive salary, and performance bonuses.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Make a real difference by improving customer outcomes and enhancing compliance.
- Qualifications: Strong analytical skills and experience in data analysis.
The predicted salary is between 30000 - 40000 £ per year.
Currys in London is seeking a Root Cause Analyst to join FCA-regulated First Line of Defence.
You will analyze data from compliance reports, complaints, customer feedback, dashboards and KPIs to identify trends and deliver actionable insights to business leaders.
You will perform Root Cause Analysis to identify underlying issues and recommend improvements that enhance customer outcomes and strengthen compliance.
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Root Cause Analyst - Hybrid, Data-Driven Insights & Bonus employer: Dixons Carphone
At Currys, we pride ourselves on being an excellent employer, offering a vibrant work culture at our London Campus in Waterloo that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing training and skills development opportunities, ensuring you can thrive in your role as a UX Analyst while contributing to meaningful improvements in our digital experiences. Join us to be part of a diverse team where every voice matters, and enjoy the unique advantage of working in a dynamic eCommerce environment that values insight-driven decision-making.
