At a Glance
- Tasks: Communicate with customers and provide essential administrative support in a dynamic team.
- Company: Join Currys, the UK's leading tech retailer with a supportive culture.
- Benefits: Competitive salary, on-the-job training, and opportunities for career growth.
- Other info: Inclusive environment with a commitment to diversity and personal development.
- Why this job: Be part of a team that delivers exceptional customer service and makes a real impact.
- Qualifications: Experience in customer service and proficiency in Excel and Word.
The predicted salary is between 27641 - 27641 € per year.
Join us as an Administrator at our Customer Service Centre. You’ll be responsible for communicating with customers and providing administrative support. You’ll do it because you love being part of a team that delivers the best customer service and gets a buzz out of resolving challenges.
Role overview: As part of this role, you’ll be responsible for:
- Communicating with our internal and external customers
- Assigning delivery drivers with their routes
- Completing administrative tasks including producing data for reporting
- Supporting the whole of the Currys team with queries or support where required
You will need:
- Some experience or exposure to providing customer service
- Passion and enthusiasm for working in a fast‑paced team
- Experience with Excel and Word
Join our Home Delivery team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, both inside and outside work.
As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
If you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Administrator in Norfolk employer: Dixons Carphone
At Currys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and personal growth are at the forefront. As an Administrator in our Thetford Customer Service Centre, you'll enjoy comprehensive training, opportunities for career advancement, and the chance to make a meaningful impact in a company dedicated to sustainability and customer satisfaction. Join us and be part of a supportive team that celebrates every achievement, big or small.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Norfolk
✨Tip Number 1
Get to know the company! Research Currys and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice your people skills! Since this role is all about communication, try role-playing common customer service scenarios with a friend. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Show off your tech-savviness! Brush up on your Excel and Word skills before the interview. Being able to demonstrate your proficiency will give you an edge and show you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Currys family. Let’s get you that job!
We think you need these skills to ace Administrator in Norfolk
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping others and are excited about being part of a team that delivers amazing experiences.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and administrative roles. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dixons Carphone
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role at Currys. Familiarise yourself with the responsibilities mentioned in the job description, like communicating with customers and handling administrative tasks. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in providing excellent customer service. Think of specific examples where you've resolved challenges or helped customers. This will demonstrate your passion for putting customers first, which is key for this position.
✨Brush Up on Your Tech Skills
As an Administrator, you'll need to be comfortable using Excel and Word. Before the interview, take some time to review these tools and be ready to discuss how you've used them in previous roles. If you can share examples of how you've used data for reporting, even better!
✨Embrace the Team Spirit
Currys values teamwork, so be ready to talk about your experiences working in a team environment. Share stories that highlight your ability to collaborate and support your colleagues. This will show that you’re not just focused on individual success but also on contributing to the team's goals.
