At a Glance
- Tasks: Engage with customers about mobile phone services and provide tailored advice.
- Company: Join Currys, a leading tech retailer with a focus on customer satisfaction.
- Benefits: Enjoy discounts, life assurance, wellbeing initiatives, and 24/7 GP support.
- Other info: Great opportunities for career growth in a diverse and inclusive environment.
- Why this job: Be part of a dynamic team and help customers find the best tech solutions.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 24000 - 26738 £ per year.
Location: Loughborough, Loughborough Contact Centre
Employment type: Permanent, Full Time
Salary: £26,561.60 per annum, plus performance‑related and target‑based commission
Hours: 40 hours per week; Monday to Thursday 09:30 AM – 06:30 PM, Friday 09:30 AM – 03:30 PM
Start date: Monday, 27th July 2026
As an Outbound Telephone Sales Advisor you will speak to customers about mobile phone network services, new contracts, upgrades, and SIM‑only deals. You use excellent communication skills to walk customers through offers and ensure they have all information needed to make an informed decision. Training and ongoing support will equip you to deliver a world‑class sales experience.
Role overview
- Proactively contact new and existing Currys customers
- Help customers understand the different handsets, deals and network providers offered
- Provide best possible sales journey by giving great advice and all available options
- Build relationships to convert one‑time customers into lifelong customers
- Work towards and aim to exceed sales expectations
- Put the customer at the heart of everything you do
You will need:
- A commitment to providing great service
- Customer service experience, ideally within a Contact Centre environment
- Excellent communication skills
- Experience of working towards targets
- An interest in technology
Benefits
- Discounts at Currys stores and partner networks
- Life Assurance and Sharesave scheme
- Wellbeing initiatives including cycle‑to‑work and eyecare
- Access to the Aviva Digital GP app with 24/7 GP support
We are committed to making inclusion and diversity part of everything we do. If you need any additional assistance with your application, please email careers@currys.co.uk and we’ll do our best to help.
Outbound/Inbound Telephone Sales Advisor in Loughborough employer: Dixons Carphone
At Currys, we pride ourselves on being an excellent employer, offering a vibrant work culture in our Loughborough Contact Centre where teamwork and customer focus are at the forefront. With competitive salaries, performance-related commissions, and a range of benefits including discounts, wellbeing initiatives, and ongoing training, we empower our employees to grow and thrive in their careers while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound/Inbound Telephone Sales Advisor in Loughborough
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Outbound/Inbound Telephone Sales Advisor at Dixons Carphone, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dixons Carphone. Tailor your message to explain why you’re drawn to them and how you can contribute as a Outbound/Inbound Telephone Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Outbound/Inbound Telephone Sales Advisor in Loughborough
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dixons Carphone:When writing your cover letter, make sure to tailor your message specifically for Dixons Carphone. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dixons Carphone
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dixons Carphone that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dixons Carphone that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dixons Carphone’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
