Senior Creative Designer in London

We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.5 million Pay Monthly customers. We’re delighted about our success so far and have very ambitious plans for the future. iD Mobile is an exciting place to work. We’re a relatively young and dynamic start‑up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs.

As part of this role, you’ll be responsible for:

• Developing innovative campaign concepts and creative strategies that align with ID mobile’s brand positioning and business objectives.
• Designing compelling creative assets across all digital channels (social media, web, email, display advertising) and print materials (store point of sale, direct mail, in‑store collateral).
• Leveraging AI software and tools to enhance creative output, improve workflow efficiency, and explore new creative possibilities.
• Maintaining and enforcing strict brand guidelines while identifying opportunities for creative innovation within brand parameters.
• Creating and documenting brand guidelines and campaign‑specific creative standards for internal teams and external partners.
• Presenting creative concepts and design rationale to senior stakeholders and clients, effectively selling ideas and articulating design decisions.
• Managing feedback constructively, incorporating stakeholder input while maintaining design integrity and providing expert creative guidance.
• Collaborating with cross‑functional teams including marketing, product, and retail operations, while also working independently to deliver projects on time and to brief.

You will need:

• Experience in a senior design role within an agency, in‑house creative team, or similar environment.
• Proven experience working in the retail industry or consumer‑facing brands (highly advantageous).
• Exceptional conceptual thinking and ideation skills with a portfolio demonstrating strong campaign concepts.
• Demonstrated proficiency in using AI‑powered creative tools (e.g., Midjourney, Adobe Firefly, ChatGPT, Runway) to enhance creativity and efficiency.
• Extensive experience working within and maintaining strict brand guidelines, with proven ability to balance creativity and brand compliance.
• Track record of creating comprehensive brand guidelines and campaign toolkits for internal teams and external stakeholders.
• Excellent presentation and communication skills with experience presenting to and managing senior stakeholders and clients.
• Strong collaborative mindset with proven ability to work effectively both independently and as part of cross‑functional teams.
• Proficient in motion graphics and video editing (After Effects, Premiere Pro, or equivalent).
• Understanding of print production processes and specifications.
• Strong working knowledge of digital design tools (Figma, Sketch, or similar).
• Degree in Graphic Design, Visual Communication, or related field.

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including: Holiday benefits – 25 days of annual leave.