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- Tasks: Manage and optimise resource capacity for transformation projects at Currys.
- Company: Join Currys, the UK's leading tech retailer with a supportive team culture.
- Benefits: Hybrid working, ongoing training, and opportunities for career development.
- Why this job: Make a real impact on tech transformation while shaping your own career path.
- Qualifications: Experience in PMO or resource planning, strong analytical and communication skills.
- Other info: Be part of a diverse team committed to sustainability and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
The Portfolio Capacity Manager is responsible for managing and optimising resource capacity across Currys’ transformation portfolio. This role ensures the effective allocation of both business and delivery resources maximising programme delivery and business value. The Portfolio Capacity Manager works closely with programme and workstream leads, HR, and senior leadership to forecast, plan, and coordinate resource requirements across major transformation initiatives.
Role overview:
- Capacity Management & Planning
- Develop and maintain capacity models for business and delivery teams across transformation programmes.
- Forecast resource requirements based on portfolio demand, programme roadmaps, and shifting business priorities.
- Identify capacity constraints and bottlenecks; recommend solutions such as hiring, redeployment, or engaging external resources.
- Continuously monitor portfolio resource demand versus available capacity, providing actionable insights to leadership.
- Collaborate with Programme Managers and workstream leads to gather accurate resource needs and understand interdependencies across projects and programmes.
- Facilitate portfolio-level resource allocation decisions, balancing competing demands and ensuring critical initiatives are appropriately resourced.
- Support 3-Year Plan reviews and transformation prioritisation exercises by providing capacity impact analyses and scenario planning.
- Governance & Reporting
- Maintain up-to-date resource utilisation dashboards and capacity heatmaps using Planview and Power BI.
- Provide regular capacity reporting to ExCo, Group Leadership Team (GLT), and Transformation Boards, highlighting risks and opportunities.
- Track and report on resource utilisation rates, identifying areas of over- or under-utilisation and recommending corrective actions.
- Stakeholder Management
- Partner with HR and Talent teams to plan resource pipelines and support recruitment or upskilling initiatives as required.
- Work closely with department heads to understand business resource availability and constraints.
- Build effective relationships across IT, Operations, Commercial, and other business functions to support integrated resource planning.
Role Requirements:
- Proven experience in PMO, resource planning, or workforce management within large-scale transformation programmes.
- Strong analytical skills with the ability to build, maintain, and present capacity models and forecasts.
- Excellent stakeholder management skills, with experience working with senior leadership and delivery teams.
- Proficiency in resource management tools (Planview preferred); experience in reporting and dashboarding tools is advantageous.
- Experience in the retail or technology sector is preferred.
- Advanced analytical and problem-solving abilities, with attention to detail.
- Strong organisational and prioritisation skills; able to manage multiple demands and deadlines.
- Effective communicator, both written and verbal, able to present complex information to a range of audiences.
- Collaborative approach, able to influence and build consensus across diverse stakeholder groups.
- Proactive, solutions-oriented, and resilient under pressure.
- Trustworthy and able to handle confidential information appropriately.
Join our team and we will be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Portfolio Capacity Planning Manager in London employer: Dixons Carphone
Contact Detail:
Dixons Carphone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Capacity Planning Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Currys or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to capacity planning and resource management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've tackled capacity constraints in the past. Use data to back up your claims; it’ll impress the hiring team and show you mean business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so let’s make this happen together!
We think you need these skills to ace Portfolio Capacity Planning Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Portfolio Capacity Planning Manager role. Highlight your experience in resource planning and capacity management, and don’t forget to mention any relevant tools you’ve used, like Planview.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with Currys’ mission. Be sure to mention your analytical skills and stakeholder management experience.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage resources effectively. Use numbers and examples to illustrate how you’ve optimised capacity in previous positions.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we’re here to support you every step of the way!
How to prepare for a job interview at Dixons Carphone
✨Know Your Numbers
As a Portfolio Capacity Planning Manager, you'll need to demonstrate your analytical skills. Brush up on capacity models and forecasting techniques. Be ready to discuss how you've previously identified capacity constraints and the solutions you proposed.
✨Stakeholder Savvy
This role involves working closely with various teams and senior leadership. Prepare examples of how you've effectively managed stakeholder relationships in the past. Think about times when you had to influence decisions or build consensus across different groups.
✨Tool Time
Familiarise yourself with resource management tools like Planview and reporting tools such as Power BI. If you have experience using these, be sure to highlight it. If not, do a bit of research to understand their functionalities and how they can aid in capacity planning.
✨Scenario Planning Skills
Expect questions around scenario planning and capacity impact analyses. Prepare to discuss how you've approached similar tasks before. Think about how you can present complex information clearly and concisely to different audiences, as this will be key in your role.
