At a Glance
- Tasks: Lead strategic change initiatives and shape the future of iD Mobile.
- Company: Join iD Mobile, a dynamic start-up backed by Currys PLC.
- Benefits: Enjoy 25 days holiday, private medical insurance, and hybrid working options.
- Other info: Be part of a diverse team that values innovation and creativity.
- Why this job: Make a real impact on tech and sustainability while developing your career.
- Qualifications: Experience in portfolio leadership and strategic planning required.
The predicted salary is between 80000 - 100000 £ per year.
We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.5 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature‑packed plans. We offer everything from super‑value Pay‑as‑you‑go and SIM‑only deals, right up to the latest smartphones from the big‑name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.
iD Mobile is an exciting place to work. We’re a relatively young and dynamic start‑up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start‑ups though, because we’re part of Currys PLC, Europe’s leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.
The MVNO team plays a critical role in delivering iD Mobile's ambition. The primary purpose of the role is to take accountability for the formation, shaping, and ongoing definition of the overarching iD strategic roadmap, including portfolio direction, prioritisation, governance, and alignment to the iD three‑year plan. This role is accountable for shaping, prioritising and governing the strategic change portfolio, ensuring initiatives deliver measurable business outcomes.
Working closely with the iD Leadership Team, Group Commercial, Group Delivery, Group Technology and key partners, the role maintains an outcome‑led roadmap, defines success measures and benefits, and provides clear visibility of progress, risks and dependencies to support timely decision‑making. The role also leads delivery of the iD in‑function change roadmap (a combination of localised initiatives, solution enhancements and operational improvements) and supports the leadership and development of the iD change team, balancing demand, capacity and commercial considerations to deliver change with pace, quality and consistency.
Role overview:
- Understanding iD MVNOs strategic aims and priorities
- Defining and building the strategic roadmap, ensuring sufficient capacity of SME resources to meet demand
- Owning the strategic change agenda, ensuring initiatives align to iD's organisational strategy, commercial ambition, and regulatory needs
- Owning translation of Leadership team initiatives into high level deliverables
- Leading multi‑stakeholder demand shaping and prioritisation across iD teams
- Defining portfolio success criteria and outcome measures, ensuring clarity at programme and enterprise level
- Championing strategic vision for change, articulating clear objectives and ensuring alignment with organisational priorities, group strategy, and stakeholder expectations.
- Leading the preparation and presentation of portfolio status report to senior stakeholders
- Developing and implementing an effective programme governance structure across your portfolio, ensuring disciplined oversight while respecting the delivery accountability of Group Delivery
- Setting portfolio governance, standards, and frameworks to deliver consistent, high‑quality outcomes and risk mitigation
- Providing strategic recommendations, surfacing risks and supporting executive‑level decision‑making
- Owning a view of change related expenditure with suppliers and work with procurement to drive value from these relationships
- Influencing across matrix boundaries to secure alignment, resourcing and strategic support without relying solely on direct line control.
- Lead, inspire, and empower a high‑performing team, establishing a culture of excellence, accountability, and continuous improvement across the portfolio function.
You will need:
- Significant experience in portfolio / change leadership, including leading teams and operating senior governance in a matrix environment.
- Portfolio strategy and investment prioritisation: translate business strategy into a coherent, outcome‑led portfolio and prioritised roadmap.
- Strategic planning, resource forecasting and demand management.
- Demonstrable accountability and experience of delivery of high‑value, cross‑functional programmes and measurable outcomes.
- Degree or equivalent in computer science, information technology, management or relevant field
- Programme Management Qualification (e.g. MSP or equivalent)
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- Holiday benefits - 25 days of annual leave (plus bank holiday entitlement)
- Private medical insurance
- Life Assurance
- Access to discretionary bonus
- Hybrid working; our primary Currys Campus is at Waterloo (WeWork)
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.
Head of iD Transformation in London employer: Dixons Carphone
At iD Mobile, we pride ourselves on being a dynamic and innovative workplace where creativity thrives. As part of Currys PLC, we offer our employees a wealth of benefits including 25 days of annual leave, private medical insurance, and opportunities for hybrid working from our vibrant Waterloo campus. We are committed to fostering a culture of excellence and continuous improvement, providing ample growth opportunities for our team members to shape their careers while making a meaningful impact on the tech industry and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of iD Transformation in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of iD Transformation at Dixons Carphone!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Dixons Carphone or be willing to refer you for that Head of iD Transformation position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Dixons Carphone who’s on the lookout for their next Head of iD Transformation star!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of iD Transformation role at Dixons Carphone!
We think you need these skills to ace Head of iD Transformation in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Dixons Carphone. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Dixons Carphone
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Dixons Carphone. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
