At a Glance
- Tasks: Support digital customer journeys and enhance online experiences at Currys.
- Company: Join Currys, the UK's leading tech retailer with a vibrant team culture.
- Benefits: Enjoy 25 days holiday, life assurance, hybrid working, and a bonus scheme.
- Other info: Be part of a team that values growth, innovation, and sustainability.
- Why this job: Make a real impact on customer experiences while developing your career in product management.
- Qualifications: Experience in retail, ecommerce, or digital environments; strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
- Assistant Product Owner
- London Currys London Campus at Waterloo Permanent Full Time Grade 3
At Currys we’re united by one passion: to help everyone enjoy amazing technology.
As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.
Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Currys is the UK’s number one omnichannel electrical retailer, on a mission to create the best Connected Customer experience.
As part of our Product, Optimisation & Personalisation team, we use experimentation and continuous improvement to make our digital journeys easier, more personal and more effective for customers and colleagues.
As an Assistant Product Owner, you will support the delivery and optimisation of key digital customer journeys across Currys’ online experience.
Working closely with Product Owners, Analysts, Designers and Engineers, you’ll help turn customer insights and business requirements into improvements that enhance customer experience and commercial performance.
We’re particularly interested in hearing from candidates with experience in retail, ecommerce, digital trading, customer experience, business analysis or digital product delivery who are looking to develop their career within Product Management.
Role overview
As part of this role, you’ll be responsible for
- Supporting the management and prioritisation of the product backlog, ensuring requirements and tasks are clearly defined and aligned to business priorities.
- Defining and documenting user stories, acceptance criteria and business requirements to support product delivery.
- Supporting the optimisation of digital customer journeys to improve customer experience, engagement and commercial performance.
- Analysing customer, behavioural and digital performance data to identify opportunities for improvement and inform decision‑making.
- Collaborating with Product, Engineering, Design and Analytics teams to deliver product enhancements, experiments and customer‑focused solutions.
- Participating in agile ceremonies and contributing to the continuous improvement of digital products, processes and customer journeys.
You will need
- Experience within a retail, ecommerce, digital, customer experience, business analysis or product‑focused environment.
- Experience supporting the delivery of digital initiatives, projects or customer‑focused improvements.
- Strong analytical skills with the ability to use data and insights to identify opportunities and support decision‑making.
- An understanding of customer journeys and the factors that influence online customer behaviour.
- Excellent communication and stakeholder management skills.
- Comfortable working in a fast‑paced, collaborative environment.
- Retail or transactional ecommerce experience.
- Experience working with digital customer journeys, online trading or conversion optimisation.
- Exposure to A/B testing, experimentation or digital analytics.
- Experience as a Business Analyst, Product Analyst, Product Coordinator or similar role.
- Understanding of agile methodologies and product development practices.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:
- Holiday benefits – 25 days of annual leave (plus bank holiday entitlement)
- Life Assurance
- Access to discretionary bonus
- Hybrid working; our primary Currys Campus is at Waterloo (We Work)
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too.
As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Product Owner in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Dixons Carphone!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Dixons Carphone would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Dixons Carphone through your school's career services!
We think you need these skills to ace Assistant Product Owner in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Assistant Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Assistant Product Owner position at Dixons Carphone. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Dixons Carphone
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
